Windows Update service missing 0x80070424 , Windows 10 Pro x64 1803 [Solved] / Error code 0x80070006 or 0x8008005

Anonymous
2018-10-16T11:01:06+00:00

Hi all.

I've just managed to solve this issue, not being able to find any solution over the Internet after several days of search, test and fail, so I'm sharing it here in case somebody is in the same situation. I hope it is not against any policy doing so.

Version: Windows 10 Home/Pro x64 1803

Issue:    Missing service Windows Update, as a result of deletion  ( sc delete wuauserv ) . Stupid stupid action, I know, but in Home edition, I was out of ideas to avoid automatic updates not having gpo.

             Running services.msc doesnt show the Windows Update service. In Regedit the key[HKLM\SYSTEM\CurrentControlSet\Services\wuauserv] doesn't exist or is empty.

             Windows Store update and download also show errors

error:    0x80070424 when trying to refresh updates manually 

             0x80070006 after a wrong .reg recovery

Windows update troubleshooter, both the one in the windows settings or https://support.microsoft.com/en-us/help/10164 , fail to run. The last troubleshooter also includes running:

DISM.exe /Online /Cleanup-image /Restorehealth  sfc /scannow

I tried using a .reg available online to recover the service, located at this place: https://www.tenforums.com/tutorials/57567-restore-default-services-windows-10-a.html . The service was back but I have then the error  0x80070006.  It might be due to being a different or early Windows version.

I asked a friend with a Professional 1803 version (we also used different languages for install and run Windows) to export his services\wuauserv registry. I imported it, restarted, and my updates are back. I honestly hope it might help someone out there. Best luck if you need to use it.

Cheers,

Joseps

Do the registry import as usual: copy all the text under the line in Notepad or a text editor, save it, change the extension to .reg and run it. Accept the security warning and restart.

edit 24/12/2019, as per @k1nd3r suggestion I'm deleting an unnecessary blank right under the separation line :)

edit 16/02/2020, I missed writing down here that @k1nd3r also pointed out that the fix works in Win x64 v.1909 OSb 18363.535

edit 16/02/2020, as per  @木水- and later @Aharami reported, I am adding error code 0x80080005 here and in the title as a different one this fix might help with. Please credit them for pointing out.

edit 24/02/2020, I quote here @BogdanPurghel  : There is also a script, Reset-WindowsUpdate.ps1, available on technet.microsoft.  I'd suggest searching and trying for that if this fix doesn't work for you.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]

"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00

"Description"="@%systemroot%\system32\wuaueng.dll,-106"

"DisplayName"="@%systemroot%\system32\wuaueng.dll,-105"

"ErrorControl"=dword:00000001

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00

"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\

  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,20,00,2d,00,70,00,00,\

  00

"ObjectName"="LocalSystem"

"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,\

  65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,\

  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

  61,00,74,00,65,00,50,00,61,00,67,00,65,00,46,00,69,00,6c,00,65,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,63,00,\

  62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,\

  00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,\

  79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,\

  6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,\

  75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\

  00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,\

  72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,44,00,65,\

  00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,00,76,\

  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,74,00,\

  6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\

  00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,00,74,00,79,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,00,61,00,6b,\

  00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,50,00,72,00,\

  69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,61,\

  00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,76,00,69,00,\

  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4d,00,61,00,6e,00,61,00,67,00,65,\

  00,56,00,6f,00,6c,00,75,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,\

  65,00,67,00,65,00,00,00,00,00

"ServiceSidType"=dword:00000001

"Start"=dword:00000003

"SvcHostSplitDisable"=dword:00000001

"SvcMemHardLimitInMB"=dword:000000f6

"SvcMemMidLimitInMB"=dword:000000a7

"SvcMemSoftLimitInMB"=dword:00000058

"Type"=dword:00000020

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Parameters]

"ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\

  00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  77,00,75,00,61,00,75,00,65,00,6e,00,67,00,2e,00,64,00,6c,00,6c,00,00,00

"ServiceDllUnloadOnStop"=dword:00000001

"ServiceMain"="WUServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\Security]

"Security"=hex:01,00,14,80,78,00,00,00,84,00,00,00,14,00,00,00,30,00,00,00,02,\

  00,1c,00,01,00,00,00,02,80,14,00,ff,00,0f,00,01,01,00,00,00,00,00,01,00,00,\

  00,00,02,00,48,00,03,00,00,00,00,00,14,00,9d,00,02,00,01,01,00,00,00,00,00,\

  05,0b,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\

  20,02,00,00,00,00,14,00,ff,01,0f,00,01,01,00,00,00,00,00,05,12,00,00,00,01,\

  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\0]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv\TriggerInfo\1]

"Type"=dword:00000005

"Action"=dword:00000001

"Guid"=hex:c8,46,fb,54,89,f0,4c,46,b1,fd,59,d1,b6,2c,3b,50

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-25T13:47:10+00:00

    Preciso ainda de ajuda, o windows upgrade não aparece no services.msc e ainda nao consigo usar o windows update no meu micro, o arquivo final dll consegui importar mas só.

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  2. Anonymous
    2020-02-25T08:39:25+00:00

    Are you receiving the Regedit message asking for confirmation to update the registry information?

    If you are not, you are missing some step in the process, as that has to work but in a severely damaged Windows, with no Regedit app (which would be probably beyond salvation).

    If you are receiving the Regedit message, accepting it to perform, and the Windows Update still doesn't show, I am afraid you probably have some active malware deleting it as is created.

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  3. Anonymous
    2020-02-25T06:57:38+00:00

    Thank you so much! I cannot express how grateful I am! This was bothering me for weeks. Finally got to your fix and it sorted it in 1 go. Brilliant!

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  4. Anonymous
    2020-02-25T06:19:16+00:00

    I am yet to resolve the problem. Can somebody help me, please? There is no windows update found in the registry. I am trying to code the same, but nothing happens.

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  5. Anonymous
    2020-02-24T18:42:32+00:00

    I am glad to at least notify that it worked for me, as I kinda circled around the issue for a while, while originally investigating another issue. It seems that the computer was also infected and that explains a lot in terms of why wuauserv.exe was simply gone. So the infections put things into perspective lol. They should totally incorporate these fixes, yes, and I did not run that script since I thought it would over-ride your fix with the registry editor, as the script info clearly states that it resets stuff in registry as well. Updates are working now, i cleared the infections. I was under the impression that Windows Defender is a standalone antivirus, as it used to be in Win 7, and never checked, until recently, that it has been incorporated (somehow) in the Windows Firewall and that is that. Other than that, Windows is telling me that I have no security provider, no firewall, no nothing (this via the Security Center) while, there is the Windows Firewall+Defender available in Control Panel; so, I am clearly no IT expert, worked a few years in tech support, but that is a bit confusing; ultimately, yes, it is huge, this operating system and problems will appear. I created an account to thank for the help I got! :D

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