After Windows 10 version 1809 update Build 17763.1, my Backup and Recovery now shows error 0x80070013 and will not backup as before

Anonymous
2018-10-03T20:54:47+00:00

Did October 2 update to win 10 ver 1809 and now my backup and restore will not backup, keep getting Error 0x80070013.

ASUS Ultrabook

i5-3317U

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Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-11-15T01:37:06+00:00

    (1) You should pursue a resolution. Finally I had cause [never will I reset Mail & Calendar again] to restore a Windows system image, & it went quick & easy. Had it not, I was prepared to resort to an image made by DiscWizard. Had that failed, I was prepared to clean install. But System Image Recovery worked nicely from the 1809 built-in Recovery Environment (Shift+Restart). It restored my EFI & Windows partitions, leaving my Recovery partition alone presumably because I was using it.

    (2) That is a big disappointment that an upgrade-install of 1809 did not cure it for you. That is one of the big guns that should fix everything. The only bigger gun is a clean install - which absolutely must work unless it is a hardware issue. DISM & SFC are actually lesser guns but worth a try...

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

    Use the System File Checker tool to repair missing or corrupted system files

    (3) Can it be you've got software running that could interfere with Backup & Restore? Turn off any 3rd-party anti-virus scanner/firewall. Even better, uninstall it. Windows Defender & firewall will auto-start & be just fine. Also, try it in a clean startup, which is easy to set up...

    https://support.microsoft.com/en-us/help/331796/perform-a-clean-startup-to-determine-whether-background-programs-are-i

    Perform a clean startup to determine whether background programs are interfering with your game or program

    (4) Are you choosing to make the image to a "network location"? I've read that is problematical.

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  2. Anonymous
    2018-11-15T22:34:50+00:00

    Hello,

                Thank you for the suggestions. I did use the system file checker and no integrity violations were found. As for 3rd party software I have none and have windows security program. I do not make my backups on a network. I have a seagate external hard drive 1T in capacity. I have also submitted this issue to the feedback hub.

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  3. Anonymous
    2018-11-16T03:41:14+00:00

    I am running Win 10 Pro version 1809 Build 17763.134.  Did the original install on Oct 2, 2018 and Win7 Backup and Restore errored out on 0X80070013.

    Change the settings on One Drive to Make all files unavailable like the views above and the backup worked.

    A big THANKIS!!!!

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  4. Anonymous
    2018-11-16T03:48:18+00:00

    I tried this and it did not work, same error code

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  5. Anonymous
    2018-11-16T04:17:08+00:00

    OK. Sounds good.

    (1) Is your Windows extraordinarily huge? Mine is 36 GB.

    (2) Have you moved user folders (Documents, Downloads, etc.) to a partition(s) other than C:?

         That would cause the partition(s) also to be imaged.

    (3) Is there anything interesting in those logs VincenteMartinezU mentioned on page two at

    C:\Windows\Logs\WindowsBackup...?...

    My error log is empty, & the backup log has only...

    Backup of volume \?\GLOBALROOT\Device\HarddiskVolume2\ succeeded.

    Backup of volume C: succeeded.

    Backup of volume \?\Volume{457ef4fb-b253-437a-8212-e3b0b7dc0926}\ succeeded.

    Those are my EFI, Windows, & Recovery Tools partitions.

    (4) If you are getting to the high 90's% complete, that is when a shadow copy is created (on the external media, it says).

    (a) Ask Cortana for Services.

    (b) Is Volume Shadow Copy set to Manual?

         I don't know, maybe start it just before beginning an image backup.

    (c) It depends on Remote Procedure Call (RPC). Is that one running & automatic?

     

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