After Windows 10 version 1809 update Build 17763.1, my Backup and Recovery now shows error 0x80070013 and will not backup as before

Anonymous
2018-10-03T20:54:47+00:00

Did October 2 update to win 10 ver 1809 and now my backup and restore will not backup, keep getting Error 0x80070013.

ASUS Ultrabook

i5-3317U

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Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-10-04T06:24:51+00:00

    Though the System Image backup feature is deprecated, but the error code hints your drive has an issue

    0x00000013

    ERROR_WRITE_PROTECT

    The media is write-protected.

    https://msdn.microsoft.com/en-us/library/cc231199.aspx

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  2. Anonymous
    2018-10-04T09:19:14+00:00

    Same here on 2 different computers, one with an internal HDD for backup purposes, the other with an external one.

    Backup stops with error code 0x80070013 on both machines at every try.

    Neither of the dedicated backup drives is write protected.

    Very frustrating, since everything was working flawlessly before the latest update (1809, 17763.1).

    Please fix this sooner than later.

    Cheers

    Francois

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  3. Anonymous
    2018-10-04T10:06:07+00:00

    This was not my error, my error code was 0x80070013, not 0x00000013, brand new one month old Toshiba external HDD, and I even have Ownership rights in the drive. It worked fine for about a month until the update. Thanks anyway.

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  4. Anonymous
    2018-10-04T10:19:00+00:00

    Dear Windows users, welcome.

    I am the OP of this thread and have discovered the sad reason for my frustration. For background I bought a brand new USB external Toshiba HDD to use for backups only(formatted correctly and no other data on the drive), and had full access control as well as Ownership of the drive in Security permissions. For about a month the Backups worked flawlessly with Windows 10 version 1803. All was well.

    Then on October 2, 2018 I updated Windows 10 to version 1809 and the Backup procedure would no longer complete as I would get to about 97% and then get the 0x80070013 error. I did extensive research and tried multiple solutions offered both here in the Community as well as with other IT friends.

    The sad truth is that yet again here is a classic example of an improved Windows version that degrades or disables a particular useful Windows native function for its users that is now unable to do what it did prior to the update. Maybe it's a bug, maybe it's a temporary flaw and they will fix it, but I am discovering more and more users are having this issue after they upgrade

    SOLUTION:

    I purchased the Home Version of Macrium and it does what I need done flawlessly. Image, file backup, everything. Backup was a great feature of Windows, too bad improvements to the OS are at a cost to such advantageous and vital native functions such as this.

    I do not wish to go on endlessly trying to work with this thread for the next fifteen months while everyone and their brother offers ideas as well as occasional Microsoft employees offering out of context advice or suggestions. Macrium works, plain and simple and the license is perpetual. As long as the company stays open, I'm good. Just sad that I had to turn to another software company to do something my OS once did flawlessly and native to its system. As a consumer, it makes Apple and Chromebooks look really appealing.

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  5. Anonymous
    2018-10-04T10:25:27+00:00

    Francois, I went with Macrium, they have a free version which will do what you need.

    Just a thought.

    I'm finished trying to play "let's update Windows, oops something won't work now, ask the Community, endless back and forth for months and maybe find a resolution." Tired of playing that game.

    No more.

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