After Windows 10 version 1809 update Build 17763.1, my Backup and Recovery now shows error 0x80070013 and will not backup as before

Anonymous
2018-10-03T20:54:47+00:00

Did October 2 update to win 10 ver 1809 and now my backup and restore will not backup, keep getting Error 0x80070013.

ASUS Ultrabook

i5-3317U

Help

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Newest
  1. Anonymous
    2018-10-18T20:28:46+00:00

    04: In my unknowledgeable quest for the option "Files on demand", viz.

       OneDrive > Account > Choose Folders > I additionally untick'd everything here.

    Thank you very much RoddyS,

    That's what finally did the trick!

    I've unticked the folders , closed OneDrive, and now the backup finally works!

    I guess it's crucial to also untick the folders for the fix to work.

    I can declare it now as a working fix :)

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-10-18T20:00:18+00:00

    It's not a fix, only for some.

    I specifically opened OneDrive, signed in, disabled "Files on demand", tried backup again and still the same bloody error.

    To summarise my lucky successful workaround:

    01: I am home user, no network except laptops internet over pass-thru cat 6 cabled powerlines.

    02: Onedrive was and is disabled in Startup. (Its presence always irritated me as I never intended        to use it) though OneDrive is registered to my Office2016 account.

    03: So Onedrive was never running when the problem originally occurred.

    04: In my unknowledgeable quest for the option "Files on demand", viz.

       OneDrive > Account > Choose Folders > I additionally untick'd everything here.

    05: I eventually found the option "Files on demand" which I also unticked.

    06: Your continuing problem made me nervous, so I retested to both USB3 Portables today.

    07: Both worked, the 2nd after a W7 Backup change settings. 

        "Files on demand" remains unticked.

    08: I just turned "Files on demand" back on again, retested on the 2nd portable and it worked.09: I loaded OneDrive App - says "OneDrive is up to date and all files are in sync."

    10: I left Onedrive running with "Files on demand" ticked;

          Retested on the 2nd portable again and it worked! So I give up.

    I am sorry this didn't work for you.

    If I can help by confirming any other settings, variables or whatever, just ask.

    I am retired so time not an issue for me.

    Best regards..

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-10-18T19:51:02+00:00

    It's not a fix, only for some.

    I specifically opened OneDrive, signed in, disabled "Files on demand", tried backup again and still the same bloody error.

    In my case after the 1809 update the same error  0x80070013 No disk problems why suggest this ??

    Or does this error message can mean a disk error  or a write acces problem as wel instead of pointing to the right cause: a simple OneDrive chek mark?

    Strange! 3 complete different things  causes?

    Solved in my case with the OneDrive solution Thanks for the strange cause and the time i spend on this to find this page ;-)

    What is the real cause of above error message?

    1 Disk problem? in my case No

    2 Acces rights problem? in my case No

    3 OneDrive a chek mark in my case Yes!

    4 What to do with the chek mark in OneDrive settings ? What happens if i chek it back ON

       or when it wil be set to default ON with the next Windows 10 Update ? Will my back-ups then fail again?

    It woud be nice to get a clear anser from above from MS? 

    Thanks!

    Best regards,

    Leendert van den Doel

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-10-18T10:05:38+00:00

    It's not a fix, only for some.

    I specifically opened OneDrive, signed in, disabled "Files on demand", tried backup again and still the same bloody error.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-10-18T02:24:29+00:00

    This IS a problem with OneDrive, Files On Demand**,**Uncheck this option.

    This workaround resolved my problem!!!!!!!!!!!

    (W7Backup >>>>> 97% then 0x80070013) on 1 of 4 pcs.

    Thankyou very much.

    I am Home user, 3 laptops, 1 desktop, all backing up using W7 backup to the same two 4TB portables weekly via USB2/3.

    No server involved. Only one of the 4 (my laptop ha! ha!) began failing after the October 2018 update. 

    Thankyou soooooooooooo much for sharing this bug workaround. (I am reluctant to call it a fix)

    I am so relieved.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments