After Windows 10 version 1809 update Build 17763.1, my Backup and Recovery now shows error 0x80070013 and will not backup as before

Anonymous
2018-10-03T20:54:47+00:00

Did October 2 update to win 10 ver 1809 and now my backup and restore will not backup, keep getting Error 0x80070013.

ASUS Ultrabook

i5-3317U

Help

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

83 answers

Sort by: Most helpful
  1. Anonymous
    2018-10-14T03:40:15+00:00

    I agree with your comment concerning Microsoft fixing the bug.

    If not going to do this, Microsoft should make a definitive position clear as to what their intention is for how their users 

    are to develop a safe and secure backup strategy for their system.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-10-14T03:33:44+00:00

    Thank you for the reply.

    I think what you said is that the creation of the system image works OK, but saving files by the "let Windows choose (recommended)" doesn't. 

    So.…...there is an error in the Backup App as released by Microsoft. 

    Will they fix it, or are we being forced to use third-party apps to effect a satisfactory backup solution??

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-10-11T03:44:43+00:00

    Hello,

    Yes, if you use System Image Recovery on Windows Recovery Environment. Or if you use Windows 7's Back-Up and Restore Centre and click "Manage Back-ups".

    File History is a quick process; it only backs up your personal files.

    Windows 7's Back-Up and Restore creates a shadow copy before backing up files.

    Best regards,

    Michael Higham

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-10-10T22:52:57+00:00

    Hello,

    I strongly recommend that you use File History to back up or restore your files, but if you STILL wish to create system images:

    1. Right-click the Start button, and then click Command Prompt (Admin) / Windows PowerShell (Admin).
    2. Type the following command and press ENTER; for example:

    WBADMIN START BACKUP -backuptarget:e: -include:c: -allcritical -quiet

    Note that E: may be your external hard drive.

    Best regards,

    Michael Higham

    1: Will the Windows 10 W7 restore detect and process this output as though it had been created by Windows 10 W7 Backup?

    2: It seemed to complete very quickly compared to Windows 10 W7 backup. Any comment on that?

    Thankyou.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-10-10T21:12:19+00:00

    Thanks for the information, Michael.

    This seems a bit confused, on Microsoft's side, however.  The System Image Backup feature has been working fine through build 1803 and the UI still shows it in 1809, it just happens to fail with an unexpected error.  If the error was "feature has been removed" that would be one thing, but it is not saying that ... the error claims that the drive is write-protected, which it is not.

    The Wikipedia article on Windows' Backup and Restore (https://en.wikipedia.org/wiki/Backup\_and\_Restore) says that Backup was deprecated in Windows 8, removed in Windows 8.1 and then restored in Windows 10.

    I also found this article -- https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up -- which states that System Image Backup is deprecated, but the UI in control panel gives no indication of this.

    I may look into Macrium based on what you have said, but it seems to me that this is not a case of a feature being deprecated ... it seems to be simply a bug.

    I do use File History, but that will not help me much if my primary hard drive dies.  I have used Windows Backup to do a whole drive restore in the past and it was a life-saver.  If they do remove this feature, I will miss it.

    Was this answer helpful?

    0 comments No comments