Windows 10, Version 1809. Network does not show computers

Anonymous
2018-10-19T21:34:40+00:00

In Win10, v 1809 I go to "Network" in file explorer and no computers are showing - neither my computer nor other computers on the network.

I was able to find the ip address of the computer I was searching for and successfully ping it via command prompt.

Any ideas?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-12-06T06:51:02+00:00

    It's a Dell Inspiron 3542. Fast startup is ON. I did do a restart.

      ![](https://learn-attachment.microsoft.com/api/attachments/8ba19a08-a2ef-402d-9c22-1448d54280d5?platform=QnA

    My ethernet did come up quick. I could see its icon at the sign-in screen.

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  2. Anonymous
    2018-12-06T18:36:46+00:00

    Hi PCR, 

    Apparently your machine is not showing the problem, perhaps is a timing issue on startup, given that restarting Function Discovery Resource Publication recovers the network computer.

    I have 2 computers that fail with the same symptom:

    1. Dell XPS 8700 ,  Win10 1809 64bit Pro Installed on SSD
    2. MSI Laptop GT70-0NC,  Win 10 1809 64Bit Pro Installed on SSD

    Here are the drivers on the XPS 8700,

    The wi-fi has the same driver that you show,

    the Ethernet has a driver from 2015. 

    I found a new Win 10 driver on Realtek support site dated 6/15/2018, but it behaves the same way and did not fix this problem.

    The MSI-GT70-0NC fails with the same symptom.

    Killer E2200 Ethernet controller

    Driver 9.0.0.48 Dated 8/31/2018

    Wi-Fi is Intel Centrino N 2230 

    Driver 15.18.0.1 Dated 4/30/2015

    B.T.W. 

    When the Ethernet is connected, it uses the Ethernet by default and does not connect the Wi-Fi after a restart even if it is set to connect automatically.

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  3. Anonymous
    2018-12-07T03:20:04+00:00

    Enabling does "fix" the problem. I have the problem on a few machines with Oct 2018 update. I decided to use the startup script suggested by others in this thread. I used to have in enabled a while back and it will continue to be enabled on major semi-annual updates. It is still not recommended.  Oddly, my fast machines with i7 and i9.extreme chips, regardless of hardwire or wifi have the problem.

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  4. Anonymous
    2018-12-07T04:48:52+00:00

    Here is your Dell site...

    https://www.dell.com/support/home/us/en/19/product-support/product/xps-8700/drivers

    Support for XPS 8700

    (1) Uh-huh, MSFT beat the Borg & totally assimilated our Dell Wi-Fi drivers. It happened back in Windows 1607 & hasn't changed since then.

    (2) Dell stopped updating our Ethernet drivers at the version you first reported. I went to Realtek for an update when (in 1803 I think) it began to ask to "reboot to complete" its install. It worked when plugged in, but just kept asking. I see there is another one now at Realtek to lift me to what you got (though mine is FE). I may not take it, as I like to stick with Dell & MSFT unless there is a problem. It appears to get half-assimilated only by MSFT.

    (3) Update your other drivers, if the Dell site has greater versions (& MSFT hasn't fully assimilated them). Input your service tag to make the site hopefully more specific. Current BIOS version is in MSInfo32 (ask Cortana). Your site has version A13. Normally, I'd take only drivers for devices that actually show up in Device Manager. I never took Nvidia drivers, for instance, because only Intel was in there. And try to get the driver first through Device Manager (search automatically), which may actually get a higher version.

    (4) When I plug in Ethernet, Wi-Fi remains ON too, at "START, Settings, Network & Internet"...

     

    And, after the reboot in my test (after going to Private), both remained ON. The icon was still the Ethernet one, & my Wi-Fi printer remained in the Network folder. Does your Network remain Private after the reboot? If not, the Network folder would empty (after it is refreshed, but that's automatic with the reboot). Now, I plugged in Ethernet, turned OFF Wi-Fi, went to Private - & surprisingly everything still showed up in Network - even the Wi-Fi printer showed up. So, it appears not to matter whether Wi-Fi is ON or OFF.

    (5) I don't think you've got an Ethernet driver problem, if the NET works. Does the icon have an "x" on it during a reboot at the sign-in screen? If not, I think it has gone on quick enough too.

    (6) BTW, my SMB 1.0/CIFS is entirely OFF as in your picture.

    (7) I do think you & Plarini have proven the problem is with that Function Discovery Resource Publication (FDResPub) service. We'd need to figure out why yours isn't restarting on its own. But I don't think the fix you do is so bad, really. Here is the setting at its Recovery tab...

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  5. Anonymous
    2018-12-07T07:24:48+00:00

    Hi PCR,  

    "(4) When I plug in Ethernet, Wi-Fi remains ON too, at "START, Settings, Network & Internet"..."

    Sure it stays on, but that doesn't mean that it connects. 

    It stays on because it can be used for direct wi-fi and miracast, but that doesn't mean that both the ethernet and the wi-fi are connected to the router.

    Yes my adapters are set for private network and they stay that way after a reboot.

    "(5) I don't think you've got an Ethernet driver problem, if the NET works. Does the icon have an "x" on it during a reboot at the sign-in screen? If not, I think it has gone on quick enough too."

    The network adapter may show briefly a yellow exclamation mark, but that goes away immediately before even logging in.

    (7) I do think you & Plarini have proven the problem is with that Function Discovery Resource Publication (FDResPub) service. We'd need to figure out why yours isn't restarting on its own. But I don't think the fix you do is so bad, really. Here is the setting at its Recovery tab...

    The question why does it need a restart, when I look at FDResPub it is up and running after a reboot.

    And why is the problem only affecting the Ethernet and not the Wi-Fi ?

    This does not happen using win 10 1803 on the same machines that fail with 1809.

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