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My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.
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Hmmm re-install drivers..
Didn't I write "Tried uninstalling all Epson programs and drivers, re-installed from scratch and still no change"
Well I've lost count of how many times I've tried that.
At the moment I have the Universal Print Drive (because it seems to be the newest), and I've tried the latest Scan as well...
...but it doesn't inspire any confidence being dated 2015
So I tried one more time (installed latest Scan driver) and ... it started working !
No real difference - but who knows.... there are too many variables to keep track of.
I see also there are different parts of Epson (different markets?) which offer variations on the drivers and packages even just for my printer. Don't know whether I dare try them now it's working again...
I dared...
Collected latest drivers and software from the epson.com site (rather than from my local country one); cleared out all existing Epson drivers, printers and software then re-installed from the downloads.
Print driver
Scan driver
Scan OCR
Remote print
Software updater
Spent a bit of time configuring them...
...and - they all works fine now. Hard to understand what the problem was.
Good luck to all who still have issues - keep at it!
As I mentioned in my post on 8th June, Epson have admitted that their scan software does not work properly with W 10 version 1803, they told me over 1 month ago that their highest technical department in Japan were working with MS to work out a solution to the problem. They are certainly taking their time!
As reported here some users found reinstalling software or running as Admin solves the issue but I can tell you none of it works with the Workforce WF-7610! Only option is to revert to 1709 (if you can) or use 3rd party software until Epson issues a fix! Windows 10's built in scan will work but it's very basic.
I just wish Epson would get a move on, everyday I check the website looking in vain for a new driver which never appears.
Epson WorkForce 845 has been a wash.
Tried uninstall and reinstall and now nothing works. It keeps telling me that it can't communicate with the printer. DHCP says it can't find it and when I enter the IP directly, still can't. Don't have an ethernet long enough and not enough room with collocate everything (and don't really want to rearrange my office workspace for this). Oddly, it's not will all of the PCs even though they all got the Windows update. Just the two Dells. The Toshiba and the off-brand desktop still work fine.
