Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-06-27T11:47:06+00:00

    I have similar problem started just recently.

    Epson WF-2660 (not especially old!)

    Epson Scan, when run, appears on task bar but never opens a proper dialog window.

    It can sometimes be closed by right click "Close window" but takes at least two attempts and then the windows "trying to solve.." dialog needs to be clicked away.

    About a quarter the time it can't be closed and hangs THE WHOLE OF WINDOWS (10) which shouldn't even be possible these days! Then it takes a 12 second button press to stop the machine.

    Tried uninstalling all Epson programs and drivers, re-installed from scratch and still no change.

    Tried "compatibility mode" but no improvement there. 

    Tried running as Admin but no difference.

    It seems to be completely broken.

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  2. Anonymous
    2018-06-27T11:59:12+00:00

    Your best option would be to revert back to the previous version of Windows 10 if that is still possible.

    https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/

    Kind regards

    Chris

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  3. Anonymous
    2018-06-27T12:56:38+00:00

    I am also on Win10 1803. I got an Epson V600. I just go to Epson & download the driver, install & after restart it works. No hassle. You should just uninstall the scanner driver & reinstall again. It should work

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  4. Anonymous
    2018-06-27T13:00:36+00:00

    Thanks for this observation. Evidently, not all Epson products are affected. Some of the older drivers for Epson scanners and printers have not yet been updated and still have a problem with Win 10 build 1809. 

    Kind regards

    Chris

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  5. Anonymous
    2018-06-27T13:06:08+00:00

    My scanner is not new. Been using for 5 years already in Win7. When I saw this post then I go to download a driver from Epson & it works. First time used in Win10

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