Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-13T11:33:50+00:00

    The first thing to try is to right click the Epson scan icon, and select to run as administrator. This works for some people.

    If that fails the second thing to try is to uninstall and reinstall all your Epson scanner software. Make sure Windows is completely up to date. Switch off the printer/scanner and uninstall the driver. In control panel/printers and scanners/ right click the scanner and select delete. Download the latest driver from the Epson website for your country. During the install you will be prompted to turn on the scanner/printer.

    If that fails there is a registry hack you can try. But hopefully you can avoid that.

    Kind regards

    Chris

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  2. Anonymous
    2020-01-13T17:27:30+00:00

    I got fed up and deleted all my Epson software and removed my printer a month ago. After I saw your post, I got renewed hope for my XP-820 to print again from my computer.

    I downloaded and installed "Driver and Utilities Combo Package Installer, XP820_Lite_NA.exe", dated 7/2019 (I never found that before...). 

    It's WORKING!!! Yay! 

    Thanks!

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  3. Anonymous
    2020-01-14T05:11:47+00:00

    Hi Denia,

    Thanks for your reply, my Epson is not part of my computer, it is a flatbed scanner, that I mainly do copies of photos on, but I might delete it from computer and start again.

    Loretta

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  4. Anonymous
    2020-01-14T05:14:48+00:00

    Thanks for getting back to me, I might remove the software and try again.

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  5. Anonymous
    2020-01-14T05:16:53+00:00

    Thanks for replying to my question, I purhasd the Epson Scanner when I had Windows 10 installed, I might try uninstalling and reinstalling it all again.

    Loretta

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