Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-12T05:23:31+00:00

    Sorry I didn't understand any of that answer, would someone have a more simple answer as to how I get my Epson Perfection V370 scanner working!

    Thanks

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  2. Anonymous
    2020-01-12T11:07:57+00:00

    LorettaPolley1, It all depends on HOW and WHY your scanner is not working and what operating system (OS) you have on your computer. If your scanner is not working at all, my answer above will not help you. I was trying to explain what scanner I have, what OS I have, and that the scanner is ok and working with Windows scanner software, but that the EPSON SCAN software was not working correctly for me. The EPSON SCAN software now appears to be working correctly in the configuration that I have.

    Your Epson Perfection V370 scanner is a flat-bed scanner and therefore is quite different to my multi-function printer/scanner. However, if it is the EPSON SCAN software that is not working for you, some parts of my answer above may be relevant to you. 

    If you give a little more information, I or someone else viewing this forum may be able to help you.

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  3. Anonymous
    2020-01-12T19:33:54+00:00

    I bought a used computer that uses windows 7 and my epson v700 scanner works perfectly.

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  4. Anonymous
    2020-01-13T05:24:14+00:00

    I bought a used computer that uses windows 7 and my epson v700 scanner works perfectly.

    Yes. The old EPSON software is compatible with old operating systems and with Win 10 prior to the 1803 MS update.

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  5. Anonymous
    2020-01-13T08:46:03+00:00
    • I am sorry to say that I worked over 1 month with Microsoft to find a solution and found that my system could not do the update to vr 19xx.

    I even bought a new computer and that turned into a fiasco, I finally did a RESET since MS had no solution short of bring the computer in for a hardware analysis and the RESET wiped my OS and crippled my backup OS not to mention seemingly rendered at least one of my Windows 10 licenses invalid.

    So with NO restore points, damaged images I did manage to recover my OS to version build 16290, and currently am not in the mood yet to make another go at it.

    The printer STILL does work under windows xp on a 1990 computer, but thusfar only prints which keeps my business alive.  IF I ever recover to 1803 it seems that I have a solution now, so thank you.  The scanner still had issues on my NEW computer vr 1909 or higher but I returned that machine for various other reasons including this one.

    Needless to say Epson is no longer my exclusive place to go for printers, I am sad about that but what can be done.

    Duf

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