Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-07-21T14:40:06+00:00

    Just so that others don't waste their time as I have just done ...

    In a naive moment I checked whether the much-trumpeted latest upgrade to Windows 10 version 1903 includes a fix to our long-standing frustration getting Epson scanners to work as they used to before.

    Ha ha ha. No such luck.

    Deep in the vaults of corporate HQ in Redmond I see a bunch of Microsofters celebrating their delight in taking us unfortunate customers for a ride.

    If the issue is with the Epson driver I don't know why you would expect Microsoft to fix it.

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  2. Anonymous
    2019-07-21T14:51:51+00:00

    In case anyone reading this uses AT&T Uverse you may need to reconfigure your network so that the printer and any devices that want to be able to receive scans from it are on the same network segment. 

    For me I was not able to fix this problem until I put all of my PC's into a network switch first, then plugged the switch into the gateway.  The gateway is blocking something required by the Epson software to work properly.  Wish I knew what it was, but it is definitely repeatable.  If I plug my PC into port 1 of the Gateway, then the printer into port 2 of the Gateway then I cannot scan to my PC from the printer.  If I plug my PC and printer into my switch (which is plugged into port 4 of the Gateway) then everything works fine.

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  3. Anonymous
    2019-07-21T18:26:36+00:00

    Microsoft seems to have policy of destroying drivers. I don't want to take sides on this particularly disgusting issue, but we need a legislative system whereby the culprits are penalised to the point where they are put out of business. What's the European Union doing about it?

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  4. Anonymous
    2019-07-22T14:05:06+00:00

    Microsoft seems to have policy of destroying drivers. I don't want to take sides on this particularly disgusting issue, but we need a legislative system whereby the culprits are penalised to the point where they are put out of business. What's the European Union doing about it?

    "...don't want to take sides..."  Ha Ha.  You're entitled to your own opinions, but not your own facts.  It's the responsibility of hardware manufacturers to keep drivers updated--how could it be any other way?

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  5. Anonymous
    2019-07-22T14:47:33+00:00

    Microsoft seems to have policy of destroying drivers. I don't want to take sides on this particularly disgusting issue, but we need a legislative system whereby the culprits are penalised to the point where they are put out of business. What's the European Union doing about it?

    "...don't want to take sides..."  Ha Ha.  You're entitled to your own opinions, but not your own facts.  It's the responsibility of hardware manufacturers to keep drivers updated--how could it be any other way?

    Hardware manufacturers - and any developer for that matter - need a stable computing platform on which to work. On the evidence, Windows, with all those updates, doesn't meet that requirement. It could be argued that Epson should be able to follow reasonable quickly, but there are so many peripherals and drivers in use that support for quite new equipment might be withdrawn in order to limit the suppliers' work load. In plain language, that's called forced obsolescence, which MS might be accused of feeding, and which legislators are rightly attempting to combat.

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