Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

193 answers

Sort by: Oldest
  1. Anonymous
    2019-03-05T02:30:08+00:00

    I did this and it did NOT work.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-03-09T12:19:56+00:00

    I have been using the Epson software under 1803 with the hack where it operates with administrative privileges mentioned earlier.  Unfortunately, this hack failed under the version of 1809 that was downloaded this week by Update.

    After spending several hours tweaking and reinstalling software, I gave up and restored 1803.  Fortunately, everything worked again and now I am blocking any "feature" updates.  I am very disappointed since I have lost several very good USB scanners (HP, etc.) with migrations from XP.  There seems to be an unfortunate problem since some of the slide scanners just aren't being made anymore.  Like several other users have mentioned, the alternative software options also miss critical photo adjustment features.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-03-12T00:21:40+00:00

    If you go into Devices and Printers in the Control Panel

    Then Right click on your Epson and select Start Scan

    That might work or not

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-03-12T08:04:57+00:00

    After the 1809 update Epson scan could not communicate with my Epson V700. I uninstalled the scanner drivers and reinstalled and that solved the problem. I still run Epson scan as administrator. Curiously, Internet explorer 11 would not launch after the 1809 update.  I had to run that as administrator to get it to work.

    Kind regards

    Chris

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-03-18T13:42:15+00:00

    Maybe related to this problem as well: after a certain Windows Update I could not use the Scan tool if I was not administrator (the problem did NOT appear on my wife's Computer - strange). This was inherently uncool as I usually use the scanner with an OCR Software (which then also did not work)

    In the end what seems to have solved the issue:

    • give Administrator permissions to my user
    • reinstall drivers (drivers were already installed, just execute the installer EXEs again)
    • make the user a normal user again
    • restart

    BTW: Installing the drivers as my main admin user instead of "my" user did NOT solve the issue. Seems like I had to install them as my user which was admin at the time of Installation.

    Was this answer helpful?

    0 comments No comments