Epson scanner will not work with latest windows 10 update

Here's a fix for the disappearing window problem:

http://www.geekstogo.com/forum/topic/291186-epson-scan-utility-wont-work/page__view__findpost__p****

It involves going into the registry and deleting the saved Environment for Epson Scan. On my machine this was: Computer\HKEY_CURRENT_USER\Software\EPSON\EPSON Scan\ES013D\Environment

It's mind boggling that something like this that should have a simple fix is still an issue.

Yes, brilliant!! That fixed the problem. Ugh! Took so long to identify that the pop-up interface was off the screen. I thought it was something else and spent a lot of time identifying what that something else is.

Bookmarked this fix!

Under Windows 10 1803 I sent Epson scan to always run as Administration several months ago and have done hundreds of JPG and PDF (multiple pages) scans without a single lockup since then.  I am apparently now running Windows 10 1809 and the always run as Administrator box is, not by me, unchecked, and I'm still having no scan problems.

Conclusions a) always run as Administrator is a viable fix and b) the underlying Windows issue was fixed in Windows 10 1809

I have a brand new Dell Inspiron 17 7000 with Windows 10. Running as an administrator did not work. The work was done by a Dell rep with an Epson rep on the line. The current driver they downloaded from the Epson site as one try was created before Widow 10 came out. There is not a newer driver.

What scanner and driver version sre you using? Can you get Epson scan to launch or does it crash after scanning? Does the computer recognise the scanner in control panrl? Are you running Win 10 version 1809?

You could try the registry hack mentioned above to see if that helps.

Kind Regards

Chris

What scanner and driver version sre you using? Can you get Epson scan to launch or does it crash after scanning? Does the computer recognise the scanner in control panrl? Are you running Win 10 version 1809?

You could try the registry hack mentioned above to see if that helps.

Kind Regards

Chris

Chris,

I know how to do registry hacks but don't think this applies to most other users of scanners and printers. Anyway, the hack might be reversed by the next forced update, and it will not restore the photocopy direct-to-printer software that was removed by one of the WIndows updates.

This has been going on for far too long; there seems to be something technical and/or commercial between MS and Epson (and other suppliers of peripherals) that is seriously wrong. Those huge companies should be able to adapt driver software within days or weeks. If, as frustrated customers might imagine,  an underlying aim of the update epidemic is to generate technical difficulties in order get them to scrap hardware that's in perfect working order, the authorities ought to be looking into it.