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My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.
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It might be necessary to install that old of a driver in Compatbility Mode: https://www.windowscentral.com/how-install-non-...
Otherwise I'm afraid that the hardware may have been deprecated with the new version of WIndows 10. However if you want to hide the Update so it doesn't reinstall it then they may fix whatever caused it to stop working if you wait to install it, even skip to the next version in six months: https://www.howtogeek.com/224471/how-to-prevent...
I am having similar issues as Morningstar. Epson scanner DS-510 will scan once, then requires a restart of my whole computer to scan again. This behavior began 5/22/18, the day my Windows 10 v. 1803 update was installed. Attempted Greg's solution and it did not work (I actually had my original driver CD, which I installed and updated). I will try to roll back the update next. IT takes SO much time!
Thank you all for this information. I appreciate Greg's advice to try a clean driver uninstall.
This appears to be the same problem I am facing with my Epson Perfection V700 Photo scanner. I installed the Windows 1803 update in May when Epson Scan started to crash. I uninstalled and reinstalled the latest scanner driver. I tried rolling back to an older graphics card driver. I also tried a different usb cable and port. However the problem persisted.
Epson scan crashes when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows gives the option to send an error report. I have to turn off the scanner and unplug it and start it up again before launching Epson scan again. A reboot is not required.
So I can see I have some choices. Either I can wait for Epson to update the driver or Microsoft to fix the problem or I can downgrade Windows to the older version. In the meantime its still possible to scan as long as I do not click outside the scanner interface window. After a scanning session I can close Epson scan. Hopefully Microsoft or Epson will fix the problem soon.
Kind regards
Chris
I've got the same issue here. Any solution now?
Thanks.
I called Epson, after spending a week on two different systems with fresh installations of both Windows 10 1709, and Windows 10 1803 we determined that the Epson Scan application isn't compatible with 1803.
The only fix at this time is to roll back!
Epson will need to work with Microsoft to figure out why it's broken, but all Epson scanners that rely on the Epson Scan application are broken on 1803.
