Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-09-27T00:50:19+00:00

    Well I certainly expect someone to do something about it as my $900 scanner is now just a heap of plastic and wire. and not the device that I purchased.  Come on Epson - get your bloody act together.

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  2. Anonymous
    2018-09-27T04:18:11+00:00

    Hi everybody, do you try epson scan updater? Form me working well, i can use my epson photo 600 as before

    I copy my post of 14 july:

    Hi everybody

    Yesterday i found a new program in the espon driver for my epson perfection V600 Photo !

    https://www.epson.ch/fr/products/scanners/consumer-scanners/perfection-v600-photo#drivers

    So, i try 2 scan, now i think it's ok, befeore i have a freeze after the first scan

    I hope will be ok for everybody now after a loooong months! :-)

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  3. Anonymous
    2018-09-27T13:05:21+00:00

    Thanks!! This worked with Epson Perfection V100 Photo.

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  4. Anonymous
    2018-09-27T14:34:57+00:00

    So far the epson scan updater has made a difference, with the user reporting that it did not crash yesterday after i ran it. When you run this, there is no indication that it has actually done anything, but yet the user reports that the scanner software is working.

    and for mr/mrs JimWynne, don't be such an m$ apologist. Companies not supporting perfectly fine hardware should not be apologized for. These are some of the richest companies in the world. If its not supported because of merely software, what does that mean? More waste for the landfill and pointless costs to everyone else. Its an externality we all have to pay for in the end.

    No one wanted windows 10, they had to force upgrade the masses to adopt it. And now we are stuck with this revolving door of broken feature updates and bugs long abandoned. And people like you justify this as a normal state of affairs. Sickening.

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  5. Anonymous
    2018-09-29T05:25:01+00:00

    After following your instructions until step 5, I restarted the computer in a diagnostic startup and then try to use the printui command, the command never opened. After a while I had to turn off my computer and when I tried to restart it. I couldnt restart my computer anymore. I keep getting the "Your PC did not start correctly" and I haven been able to use my computer again. What do I need to do now, but a new computer? Please advise.

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