Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

193 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-06-04T14:54:05+00:00

    Try running Epson Scan as administrator. Right click the Epson scan launch icon/Run as administrator. So far, this has stopped Epson Scan from crashing for me and it appears to work normally even with the new 1803 Windows update. I hope this will help others as well.

    Kind regards

    Chris

    PS I also received a reply today from Epson support that the latest Windows update has affected most of their products and they have escalated their support to find a fix as soon as they can.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-06-03T12:06:45+00:00

    Thank you for the update. I'm hesitating about the roll back of the windows 10 build. Let's see how it is going next.

    I will stick with Vuescan for now.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-06-03T11:25:22+00:00

    I got advice from another forum to run Epson scan as administrator*. (Right click Epson scan/run as administrator). I tried a few scans and clicked in other windows and then went back into Epson scan and so far its working normally without crashing. Its too early to tell yet, but I will keep you posted. In the meantime others can try running Epson scan as administrator to see if that helps.

    Kind regards

    Chris

    *  https://www.tenforums.com/drivers-hardware/111474-epson-scan-crashes-epson-perfection-v700-scanner.html#post1385407

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-06-03T10:22:54+00:00

    I called Epson, after spending a week on two different systems with fresh installations of both Windows 10 1709, and Windows 10 1803 we determined that the Epson Scan application isn't compatible with 1803.

    The only fix at this time is to roll back!

    Epson will need to work with Microsoft to figure out why it's broken, but all Epson scanners that rely on the Epson Scan application are broken on 1803.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  5. Anonymous
    2018-06-03T03:55:39+00:00

    I've got the same issue here. Any solution now?

    Thanks.

    Was this answer helpful?

    0 comments