Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

193 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-06-27T18:47:13+00:00

    I dared...

    Collected latest drivers and software from the epson.com site (rather than from my local country one); cleared out all existing Epson drivers, printers and software then re-installed from the downloads.

      Print driver

      Scan driver

      Scan OCR

      Remote print

      Software updater

    Spent a bit of time configuring them...

    ...and - they all works fine now. Hard to understand what the problem was.

    Good luck to all who still have issues - keep at it!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-06-27T16:16:21+00:00

    So I tried one more time (installed latest Scan driver) and ... it started working !

    No real difference - but who knows.... there are too many variables to keep track of.

    I see also there are different parts of Epson (different markets?) which offer variations on the drivers and packages even just for my printer. Don't know whether I dare try them now it's working again...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-06-27T15:47:04+00:00

    Hmmm re-install drivers..

    Didn't I write "Tried uninstalling all Epson programs and drivers, re-installed from scratch and still no change"

    Well I've lost count of how many times I've tried that.

    At the moment I have the Universal Print Drive (because it seems to be the newest), and I've tried the latest Scan as well...

    ...but it doesn't inspire any confidence being dated 2015

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2018-06-27T13:06:08+00:00

    My scanner is not new. Been using for 5 years already in Win7. When I saw this post then I go to download a driver from Epson & it works. First time used in Win10

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-06-27T13:00:36+00:00

    Thanks for this observation. Evidently, not all Epson products are affected. Some of the older drivers for Epson scanners and printers have not yet been updated and still have a problem with Win 10 build 1809. 

    Kind regards

    Chris

    Was this answer helpful?

    0 comments