Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-07-09T17:01:55+00:00

    My problem was solved. The "Run as Administrator" fix worked for three weeks. However now my three year old Epson WF 3640 stopped working altogether, error code 0x97.   This is apparently a motherboard issue.  It is now in the recycle cart at Staples and I have a Brother device.

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  2. Anonymous
    2018-07-09T15:09:57+00:00

    I thought Eprosn Web Print had caused my problem, but it reappeared after a few days even without Web Print installed.

    Trying another theory, I found the Epson dialog had gotten stuck "off-screen".

    Same symptoms as before. I got the dialog back by carefully selecting it with Alt-Tab and then Alt-M (hopefully = Move) and then arrow keys in various directions. 

    It has been mostly fine after that. Once the symptoms re-appeared, but that time it was lack of response from the printer which was fixed by re-starting it.

    /David

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  3. Anonymous
    2018-07-09T13:45:33+00:00

    You are lucky, no such update for my WF-7610 still on 5.2.3.3 from Jan 2018.

    Do you have a question?

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  4. Anonymous
    2018-07-09T12:44:59+00:00

    You are lucky, no such update for my WF-7610 still on 5.2.3.3 from Jan 2018.

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  5. Anonymous
    2018-07-09T12:38:15+00:00

    Hi Chris,

    I didn't have a chance to take a look at the official website but tried Epson software updater which is includes into the suit.

    You can reinstall the full package and update it online.

    Good luck.

    -Rolf

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