Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-09-27T13:05:21+00:00

    Thanks!! This worked with Epson Perfection V100 Photo.

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  2. Anonymous
    2018-09-27T04:18:11+00:00

    Hi everybody, do you try epson scan updater? Form me working well, i can use my epson photo 600 as before

    I copy my post of 14 july:

    Hi everybody

    Yesterday i found a new program in the espon driver for my epson perfection V600 Photo !

    https://www.epson.ch/fr/products/scanners/consumer-scanners/perfection-v600-photo#drivers

    So, i try 2 scan, now i think it's ok, befeore i have a freeze after the first scan

    I hope will be ok for everybody now after a loooong months! :-)

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  3. Anonymous
    2018-09-27T00:50:19+00:00

    Well I certainly expect someone to do something about it as my $900 scanner is now just a heap of plastic and wire. and not the device that I purchased.  Come on Epson - get your bloody act together.

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  4. Anonymous
    2018-09-26T22:33:26+00:00

    Me too (tm). I have this problem after an 1803 update. Our epson v500 no longer works. I ran the utility mentioned above and will see if it fixes the problem. Posting here so i can get updates.

    Obviously i can roll back to 17xx and fix this but since it will most likely auto update again, it seems pointless. god **** microsoft. If you are going to have a rapid release type cycle, then you should be rapidly fixing all the problems that this model causes too! This thread is from may. From MAY you have known about this problem and done nothing!!!

    As with the person up the thread a bit who has a V500 scanner, the most recent driver is dated 2010.  What this means is:

    • Epson didn't create a driver for Windows 8/8.1 or 10.
    • Given the first point, Epson got lucky with the driver apparently functioning in early versions of Windows 10 and let it go at that.
    • The fact that it doesn't work in 1803 (for some people, apparently) should surprise no one.
    • Epson clearly had no intent to fully support Windows 10.  If the 2010 driver hadn't worked at all, there most probably would have been no driver at all.
    • None of this is Microsoft's fault, nor should anyone expect that Epson will do anything about it at this point.

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  5. Anonymous
    2018-09-26T20:55:24+00:00

    Yes it's very very disappointing.  We are all customers of both Epson & Microsoft yet they don't seem to care at all about the issues we are having.

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