Do you have the latest Win 10 updates as well? Does running Epson Scan as administrator help? You may find that if you do all your scans in one go, without clicking on any other windows it will not crash.
Kind regards
Chris.
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My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.
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Do you have the latest Win 10 updates as well? Does running Epson Scan as administrator help? You may find that if you do all your scans in one go, without clicking on any other windows it will not crash.
Kind regards
Chris.
I have been in contact with Epson on this issue on my V600. Their latest fix i received today was to run a small utility to remove the Epson driver and clear registry entries. They then have you delete temp files, etc and reinstall. While the fix only partly works, it is better than before. It does not lock up anymore. If you minimize the window it will go down to a small bar of some type that can't be brought back up. but you can close it without killing the process. So my rule is now to not minimize it!!
I am sure Epson will send anyone the utility and instructions if needed. I did install the V600 driver off of the European Epson website (I am in the US). It seems to have a small update which seemed to eliminate the freezing.
Here is the utility and instructions I got From Epson.
Alas I laughed too soon! I really thought this fix was working, and a few times it was. But no more. Like others on this thread, I'm stuck with an expensive scanner that's now useless.
Thanks Epson.
Thanks Microsoft.
That's sad to hear that your PC won't start. I have been in that situation a few times and it can be very frustrating! You could try some of the suggestions below. I am sure it can be fixed.
It seems the old way of booting into safe mode using the F8 key does not work with windows 10. The first link gives you some suggestions how to fix the failed boot.
https://www.groovypost.com/howto/fix-windows-10-wont-boot-startup-repair-bootrec/
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10
Kind regards
Chris
After following your instructions until step 5, I restarted the computer in a diagnostic startup and then try to use the printui command, the command never opened. After a while I had to turn off my computer and when I tried to restart it. I couldnt restart my computer anymore. I keep getting the "Your PC did not start correctly" and I haven been able to use my computer again. What do I need to do now, but a new computer? Please advise.
So far the epson scan updater has made a difference, with the user reporting that it did not crash yesterday after i ran it. When you run this, there is no indication that it has actually done anything, but yet the user reports that the scanner software is working.
and for mr/mrs JimWynne, don't be such an m$ apologist. Companies not supporting perfectly fine hardware should not be apologized for. These are some of the richest companies in the world. If its not supported because of merely software, what does that mean? More waste for the landfill and pointless costs to everyone else. Its an externality we all have to pay for in the end.
No one wanted windows 10, they had to force upgrade the masses to adopt it. And now we are stuck with this revolving door of broken feature updates and bugs long abandoned. And people like you justify this as a normal state of affairs. Sickening.