Epson scanner will not work with latest windows 10 update

I have a brand new Dell Inspiron 17 7000 with Windows 10. Running as an administrator did not work. The work was done by a Dell rep with an Epson rep on the line. The current driver they downloaded from the Epson site as one try was created before Widow 10 came out. There is not a newer driver.

Under Windows 10 1803 I sent Epson scan to always run as Administration several months ago and have done hundreds of JPG and PDF (multiple pages) scans without a single lockup since then.  I am apparently now running Windows 10 1809 and the always run as Administrator box is, not by me, unchecked, and I'm still having no scan problems.

Conclusions a) always run as Administrator is a viable fix and b) the underlying Windows issue was fixed in Windows 10 1809

Here's a fix for the disappearing window problem:

http://www.geekstogo.com/forum/topic/291186-epson-scan-utility-wont-work/page__view__findpost__p****

It involves going into the registry and deleting the saved Environment for Epson Scan. On my machine this was: Computer\HKEY_CURRENT_USER\Software\EPSON\EPSON Scan\ES013D\Environment

It's mind boggling that something like this that should have a simple fix is still an issue.

Yes, brilliant!! That fixed the problem. Ugh! Took so long to identify that the pop-up interface was off the screen. I thought it was something else and spent a lot of time identifying what that something else is.

Bookmarked this fix!

"Tim, here is a checklist of various things you can try."

Chris,

Here are three things Epson and Microsoft can try:

• Consult and make sure things work before releasing defective "updates".
• Retain and pay correctly an in-house team of experts that understands both the equipment and the defective operating systems it has to work with.
• Bear in mind that in the modern World, real live people *need* to use their computers and peripherals, for example to avoid being jailed for not paying their taxes. They don't have the means to junk and replace nearly-new equipment with newer items soon to be junked in turn.

Regrettably, it isn't easy to propose alternatives to the short-lived offerings of Epson: my recent HP printer is regularly messed up by Windows updates and they don't even apologise.

I concur crlMidi I bought a Canon no problems.

"Tim, here is a checklist of various things you can try."

Chris,

Here are three things Epson and Microsoft can try:

• Consult and make sure things work before releasing defective "updates".
• Retain and pay correctly an in-house team of experts that understands both the equipment and the defective operating systems it has to work with.
• Bear in mind that in the modern World, real live people *need* to use their computers and peripherals, for example to avoid being jailed for not paying their taxes. They don't have the means to junk and replace nearly-new equipment with newer items soon to be junked in turn.

Regrettably, it isn't easy to propose alternatives to the short-lived offerings of Epson: my recent HP printer is regularly messed up by Windows updates and they don't even apologise.