Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-25T09:42:39+00:00

    I experience the same problem with my Epson V330 scanner in Windows 10 - if I change focus to another window, Epson Scan freezes when I try to return. Then I have to end the task in Task Manager and replug the USB interface.

    I have not tried any of the suggestions offered here, but I find that I can still use Epson Scan if I am careful. Here is what I do.

    1. If I switch to another application, e.g. by clicking in another window, I can return to Epson Scan by clicking either the Scan button or the Preview button, and not anywhere else in the Epson Scan window. Epson Scan then continues to work.
    2. I never minimize the Epson Scan window. Rather than do that I close and restart it when I are ready to return.

    This isn't a fix but a limp-along. It works for me, so I offer it here.

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  2. Anonymous
    2019-02-25T05:36:03+00:00

    gerrydog65 - that is right, there is absolutely nothing wrong with the scanner and it works ok with other scan software, such as MS's limited offering, but the Epson-provided software promises to do a very flexible and good job - and it did just that prior to the 1803 Windows update. Grrrrr!

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  3. Anonymous
    2019-02-25T02:29:29+00:00

    I agree with SGrunks  You can use the windows scan program if you have to. FYI

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  4. Anonymous
    2019-02-25T01:40:57+00:00

    It really is past time that Epson and Microsoft collaborated to fix this continuing saga. Since Win 10 updates 1803 and 1809 my Epson Scanner XP-410 has not been able to use the Epson Scan software properly. First it was the disappearing preview window (off screen) which was fixed by changing the compatibility setting to XP! Then it was an inability to change the folder to put scans into. That glitch can be fixed by going into the registry and manually changing the folder name - not a job for the faint hearted. I have spent many hours trying to get Epson's ancient scanning software to work properly.

    MICROSOFT and EPSON GET YOUR ACT TOGETHER!

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