Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-04-27T19:15:21+00:00

    I had the same issue, Microsoft 10 programs would pop out after having installed Epson V600. I took advice online:

    1. Go To Epson download latest download fix. Run it.
    2. Go to Start, click on Settings, click on Aps...uninstall...
    3. Uninstall the program Abby Fine Reader.
    4. Restart the computer.

    All is well!   Cheers

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  2. Anonymous
    2019-04-01T08:06:09+00:00

    "arrogant or incompetent"

    Concerning MS, they seem to be both, and it isn't recent. I recall an incident from the days of the dreaded V*sta, where directory renaming (or something similar) was not available to some users. MS replied that this was totally unimportant because only about 1% of users were affected. They then withdrew their forums from usenet and we had less fun.

    I guess Epson are just too mean or lazy to have retained their software developers. The user interface hasn't changed, at least in appearance, for a couple of decades. That didn't matter if you had the time and patience to discover how it works, and it did have (or used to have) better functionality than rival ordinary office scanners. I suppose it will take Epson a year or two to recruit a team or - having worked in another high tech industry, I can imagine it happening - subcontract the work to a bunch or amateurs who don't know anything about optics and imaging.

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  3. Anonymous
    2019-04-01T04:26:41+00:00

    Thanks for reminding me to run as administrator. This Epson Scan saga has been going for a year now (since 1803 update) and there does not appear to be any progress by Epson or Microsoft on resolving the problems that we are suffering. Some scanners seem to allow Epson Scan to work when set as Administrator, some need WIN XP compatibility (mine) and there are other various "bandaids" employed. Suffice to say that both Epson and Microsoft need a swift kick in the backside as they are either arrogant or incompetent.

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  4. Anonymous
    2019-03-30T20:14:00+00:00

    Sorry to hear that Tim.  My computer never had Vista either. It came with Windows 8 but is running Windows 10. Below is what the Compatibility window for the Epson Scan app currently looks like on my computer. The compatibility mode box is not checked, but the one to "Run program as Administrator" is. I recall seeing at least one other way to do this that supposedly worked even if the desktop icon wasn't showing. So far this has been working for my issue, which was with the program freezing.  I had to keep reinstalling it to get it to work, but haven't now for many weeks. Good luck. 

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  5. Anonymous
    2019-03-30T18:10:21+00:00

    Didn't work. Forced a Vista compatibility. I've never had Vista on the computer it's brand new and Windows 10

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