Epson has decided their customers aren't worth bothering with. I'm an IT tech. I spent two hours trying to get one of their scanners to install (far more knowledge than the average person).
I had them return it for a HP.
Never buying Epson again & going further to recount my many fails at installing Epson scanners. No more Epson. They don't give a sh*t.
Good on ya, Epson. Lost a LOT of good will & clients. D*ckheads.
Got a wf-4740 Epson and they blew me off to Microsoft as well, I am crippled with windows 10 and the support sucked, they read solutions from the internet I think like Garmin I am done with them a Very good company, I sold many of there products but they are now all defective and up-supported.