Epson scanner will not work with latest windows 10 update

David, the next step to try is to run Epson Scan as administrator. It doesn't work for everyone, but it has completely solved the problem for me and Epson Scan now runs normally. Right click Epson Scan/run as administrator.  Or to do so permanently without requiring the right click every time, right click/properties/shortcut/advanced/run as administrator/OK.

Kind regards

Chris

By the way, if Epson scan ever does freeze, use task manager to close Epson scan, turn off the scanner,  turn off the power of the scanner from the wall or unplug at the back. After a few seconds turn on the scanner again and after it has initialised relaunch Epson scan. This way you can avoid a reboot. I have not had any more crashes with Epson Scan since running as administrator.

Getting to end-September and still waiting for Microsoft and/or Epson to do something about this infuriating problem.

Epson's response today was: "Okay, I am having a feeling something to do with the windows update has knocked some things around a little. We have in the past advised to contact windows to see if they can see what is stopping the product from operating correctly as the drivers and patch should resolve the issue."

Using Photoshop Elements or Foxit doesn't seem to work, not with V100 scanner.

Nor does Administrator mode. Nor does Windows 8 compatibility mode.

Nor does reinstalling the drivers.

Just one positive thing though: scanner and Epson software do usually work OK in B/W mode, though never in grayscale or color.

It's so annoying.

You have an XP-era scanner and have tried the available fixes. The latest driver was released five years before Windows 10.  With the Windows semi-annual feature updates, it was just a matter of time before one of them was no longer compatible with the old driver.  This is not a Microsoft problem--it's the responsibility of hardware manufacturers to maintain compatibility.   You might want to look into VueScan, which is not free, but it has resurrected many scanners that were abandonded by their manufacturers. 

Before throwing rocks read the entire string.  Lots of us have relatively new scanners with post-Windows 10 software including the most recent version of Epson Scan 4.0.2.0 which came out August 10, 2015.  The Epson Printer works fine but the Epson Scan locks up and has since Windows 10 update 1803 in April 2018.  Whatever the problem is got CREATED by the Windows 10 1803 update and I don't much care for Microsoft/Epson finger pointing; just fix it - 5 months of no action is at least 3 months too long.  I'm lucky as running as Administrator works for me.  Bottom line is the problem is NOT with the printer utility rather it's with with the Epson Scanner 4.0.2.0 utility and it impacts ALL Epson scanners regardless of age that use that utility.  I'm ok for now but would not recommend anyone purchase and Epson scanner until the problem is fixed.  Epson has acknowledged the problem and is "supposed" to be working on a fix with Micorsoft although why that fix has not been completed and published escapes me.

Well I certainly expect someone to do something about it as my $900 scanner is now just a heap of plastic and wire. and not the device that I purchased.  Come on Epson - get your bloody act together.

My Dell scanner also stopped working since the 5-20-18 Windows 10 update. So, the problem is with the Windows driver.

I noticed that the driver file usbscan.sys was changed on 5-20-18.

Could Microsoft please rollback this single file or provide a download link to the original file?

David, the next step to try is to run Epson Scan as administrator. It doesn't work for everyone, but it has completely solved the problem for me and Epson Scan now runs normally. Right click Epson Scan/run as administrator.  Or to do so permanently without requiring the right click every time, right click/properties/shortcut/advanced/run as administrator/OK.

Kind regards

Chris

By the way, if Epson scan ever does freeze, use task manager to close Epson scan, turn off the scanner,  turn off the power of the scanner from the wall or unplug at the back. After a few seconds turn on the scanner again and after it has initialised relaunch Epson scan. This way you can avoid a reboot. I have not had any more crashes with Epson Scan since running as administrator.

This worked for me.  Thanks again!

-David