Windows 10 version 1803 April 2018 update broke bluetooth volume control.

Anonymous

My pc automatically updated to the April 2018 update, version 1803.

After restarting my PC I notice my volume control via Bluetooth will not adjust the volume anymore. Speakers are Creative T30

However if I am in WMP or iTunes the slider changes the volume.

If I use my Microsoft keyboard volume keys or the speaker Icon on the taskbar the slider moves but no volume is changed. However if I slide all the way left the volume turns off.

Anyone else having issues.

Any ideas or is a Microsoft patch already required?

I have tried uninstalling driver and rebooting but no change.

Cheers

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Answer accepted by question author

Anonymous

Microsoft is aware of reports that the Absolute Volume feature is incompatible with some Bluetooth devices, resulting in the inability to adjust the Bluetooth device’s volume. If you are experiencing this issue, neither the volume slider in the taskbar, nor the device’s volume controls have any effect on volume.

To resolve this issue, first make sure you’ve installed the latest Windows Updates. A solution was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows 10 version 1803. To check for updates, select the Start button, and then go to Settings> Update & security> Windows Update, and select Check for updates.

Three devices that are known to experience the issue will automatically have the Absolute Volume feature disabled and should no longer experience the issue once you’ve installed KB4462933: Creative T30 Wireless Speakers, Edifier R2000 DB, and the JBL Go.

For other Bluetooth devices, once you’ve installed KB4462933 or once you've installed Windows 10 version 1809, you can resolve the issue by disabling Absolute Volume manually by making a change in the registry. (Warning: Serious problems might occur if you modify the registry incorrectly. For added protection, back up the registry before attempting to modify it.)

To disable the Absolute Volume feature manually:

1. In the Search box, type cmd. Right-click Command Prompt in the Search results and select Run as administrator.

2. In the Command Prompt window, type the following command:

reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f

To re-enable the Absolute Volume feature:

1. In the Search box, type cmd. Right-click Command Prompt in the Search results and select Run as administrator.

2. In the Command Prompt window, type the following command:

reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

You may need to restart Windows for the registry change to take effect.

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Anonymous

Windows bluetooth dev here

If anyone can't control their BT speaker/headphones volume from the PC after the update, can you share a product link to what device you're using?

We added "absolute volume" in the last update which lets the Windows volume slider directly control the local volume of BT speakers/headphones who support it.

Sorry to hear this is happening, I already made a note to look into the Creative T30/T50, Edifier 1700BT, JBL Bar 5.1, we want this to work as best as possible so let me know the devices you're having issues with and we'll look into it.

Thanks guys!

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161 additional answers

Anonymous

2018-05-02T03:53:26+00:00

Before I give troubleshooting steps, I would request you to provide following information -

What is your computer's make and model? For example Lenovo T470

This may require drivers update for both Audio and Bluetooth from manufacturer's site.

I build my own PC. Its an ASUS z97 motherboard.

Worked fine before latest windows 10 update.
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Anonymous

2018-05-02T03:52:41+00:00

Hello Rob!

In Start Search type troubleshoot and hit the enter key.

Select Playing Audio

Click Run the troubleshooter

Select Bluetooth

Click Run the troubleshooter

Ran this no issues found.
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Anonymous

2018-05-02T03:52:33+00:00

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Use the Add Bluetooth wizard in Control Panel

Press Windows key + R

Type: control printers

Hit Enter

Click Add device then add the Bluetooth device again.

Have you checked for updated chipset drivers for your make and model?

Also, some manufacturers will provide separate Bluetooth drivers.

http://answers.microsoft.com/en-us/insider/wiki...

Press Windows key + R

Type: services.msc

Hit Enter

Scroll down to Bluetooth Support Service

Right click it

Click Properties

Under the General tab

Click in the Startup type: listbox

Choose Automatic

Click Start

Click Apply then OK

Restart your computer then check if its working.

Other things you can try include the Bluetooth troubleshooter.

Open Start > Settings > Update & security > Troubleshoot

Scroll down to Bluetooth

Click Bluetooth then click Run the troubleshooter

When complete, Restart your computer.

Press Windows key + X

Click Device Manager

Expand Bluetooth

Right click each entry then click Properties

Select the driver tab, click Rollback if its not grayed out.

If it is grayed out, right click Bluetooth driver then click uninstall

Restart your computer then check if its working again.

If not, remove any other Bluetooth devices since they might be causing interference .

You can also try pairing through Devices and Printers. Learn more:

https://www.groovypost.com/howto/pair-a-bluetoo...

As for Audio:

First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot

Scroll down, select Playing audio

Click Run the troubleshooter

When complete, restart your computer then check if audio is working again.

Press Windows key + X

Click Device Manager

Expand Sound, video and game controllers

Right click your audio adapter

Click Properties

Click the Driver tab

Is there an option rollback?

If so, click it.

Also, check to make sure the audio driver is fully updated. This is often the problem when you upgrade to a new version of Windows 10. Sometimes reinstalling the latest available driver from the manufacturers website helps.

Open Start, type: change sound card

Hit Enter

Select the Playback

Right click your Speakers

Click Set as Default Device if it isn't already

Select your speakers

Click Properties

Click the Levels tab

Use the slider to adjust level

There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Fall Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

or

Press Control + Alt + Delete

Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

Continue to hold down the shift key while clicking Restart

Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows
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