Bluetooth volume broken after Windows 10 1803 update

Anonymous

I have a Samsung DA-E670 bluetooth(BT) speaker that I use as my main speakers connected via BT. After the Windows 10 version 1803 update recently, I can no longer adjust the volume of these speakers from the master mixer in the taskbar.

The slider moves but the volume doesn't change unless it's slid to the minimum then it mutes.

The same issue happens on my laptop after this 1803 update.

However, on my new Sennheiser headphones the behaviour has changed differently. Adjusting the volume on the headphones built-in volume control, changes the Windows main mixer volume. I can learn to adjust to this change but I would need to be able to control the volume of my Samsung speakers via Windows like before.

My research points to something about a mismatch of Bluetooth profiles. Has anyone had this issue and if so, are there any work arounds or fixes?

Also, I have been in touch with Microsoft support chat a bunch of times (5 or 6 times) and they have tried everything from;

BT troubleshooter

Re-installing drivers

Updating drivers

Installing bad drivers, breaking the BT

some weird registry and other actions I don't know the details about

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hello guys,

I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry.

Follow the steps from this post:

"You should try this fix It worked to me:

Open Windows Registry (regedit.exe).
Jump to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
Create REG_DWORD DisableAbsoluteVolume and set it's value to 1.

Important: You need to restart your PC for changes to take affect.

Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

(Check last post of the page).

Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

0 comments

84 additional answers

Anonymous

2018-07-18T11:24:24+00:00

Hi Ian

I want to test the new Windows update but when I uninstall the Bluetooth devices from device manager they reinstall with the previous (compatibility mode) driver behaviour.

How do I return to normal windows 10 drivers so I can test the new windows update?

I have tried running "Troubleshoot compatibility" > Troubleshoot program > next with nothing ticked > 'No, I am done investigating the problem - undo any changes made and clear all settings'

But it returns with "Incompatible Program" "Not Fixed".

Regards

Dildeep
Was this answer helpful?

0 comments No comments
Anonymous

2018-09-17T03:42:05+00:00

Any progress on this issue? I received 1803 yesterday and ran into this nuisance; there does not seem to be definitive solution for this after five months, is there?
Was this answer helpful?

0 comments No comments
Anonymous

2018-09-17T14:00:44+00:00

Any progress on this issue? I received 1803 yesterday and ran into this nuisance; there does not seem to be definitive solution for this after five months, is there?

No progress at all!

I am currently having to resort to having an ugly cable run up to the shelf where my BT speakers are. Microsoft have made matters worse for me by getting me to install some compatibility drivers which means I can't use my BT Headphones now, and they won't tell me how to revert back to the original drivers. Complete headache.

When I designed my PC setup, I never imagined Microsoft would "break" BT causing me to use wired again.
Was this answer helpful?

0 comments No comments
Anonymous

2018-09-18T16:37:23+00:00

Not wanting to be overly optimistic, but it seems that the system global volume control of my BT speakers started to work properly again today.

The only update I got since 1803 was KB4464218 that seems completely irrelevant to the issue.

(I've tried also the "Old Volume Control" setting from Winaero Tweaker, but it had no effect back then.)
Was this answer helpful?

0 comments No comments