Bluetooth volume broken after Windows 10 1803 update

Anonymous

I have a Samsung DA-E670 bluetooth(BT) speaker that I use as my main speakers connected via BT. After the Windows 10 version 1803 update recently, I can no longer adjust the volume of these speakers from the master mixer in the taskbar.

The slider moves but the volume doesn't change unless it's slid to the minimum then it mutes.

The same issue happens on my laptop after this 1803 update.

However, on my new Sennheiser headphones the behaviour has changed differently. Adjusting the volume on the headphones built-in volume control, changes the Windows main mixer volume. I can learn to adjust to this change but I would need to be able to control the volume of my Samsung speakers via Windows like before.

My research points to something about a mismatch of Bluetooth profiles. Has anyone had this issue and if so, are there any work arounds or fixes?

Also, I have been in touch with Microsoft support chat a bunch of times (5 or 6 times) and they have tried everything from;

BT troubleshooter

Re-installing drivers

Updating drivers

Installing bad drivers, breaking the BT

some weird registry and other actions I don't know the details about

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hello guys,

I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry.

Follow the steps from this post:

"You should try this fix It worked to me:

Open Windows Registry (regedit.exe).
Jump to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
Create REG_DWORD DisableAbsoluteVolume and set it's value to 1.

Important: You need to restart your PC for changes to take affect.

Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

(Check last post of the page).

Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

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84 additional answers

Anonymous

2020-05-22T19:49:10+00:00
I've been looking for a fix for this for the longest time and I just found it so I thought I'd share with everyone. I don't know if it will work for everyone but for me it did so here you go:

On Microsoft's website (Which I only found today but I wish I would have found a while ago, they say this):

"
1. Manually disable the Absolute Volume feature by making a change in the registry. To do this, select Start and type cmd. Right-click Command Prompt in the Search results and select Run as administrator.
2. In the Command Prompt window, type the following command:
reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
```
You may need to restart Windows for the registry change to take effect.
```
"

https://support.microsoft.com/en-ca/help/14169/windows-10-fix-bluetooth-problems

This actually worked and I'm so happy at last!

Good luck!
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Anonymous

2020-06-04T10:07:37+00:00
I've been looking for a fix for this for the longest time and I just found it so I thought I'd share with everyone. I don't know if it will work for everyone but for me it did so here you go:

On Microsoft's website (Which I only found today but I wish I would have found a while ago, they say this):

"

Manually disable the Absolute Volume feature by making a change in the registry. To do this, select Start and type cmd. Right-click Command Prompt in the Search results and select Run as administrator.

In the Command Prompt window, type the following command:

reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f

You may need to restart Windows for the registry change to take effect.

"

https://support.microsoft.com/en-ca/help/14169/windows-10-fix-bluetooth-problems

This actually worked and I'm so happy at last!

Good luck!
This does not work. I use a Sony Wireless Stereo Headset 2.0 that came with its own dongle and, as far as I understand, that particular headset/dongle doesn't use BT or its own drivers.

The problem remains the same, as Peter explained in his first post back in June 2018.
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Anonymous

2020-07-27T00:55:08+00:00

I discovered this problem with Bluetooth volume, and came across your Registry edit solution. Brilliant! Just a few minutes to create the key, restart and it works! I can now set the BT volume using the system tray volume slider as before!
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Anonymous

2020-08-05T18:29:27+00:00

Thank you so much George. I feel like i've searched half the internet for this fix.
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