Bluetooth volume broken after Windows 10 1803 update

Anonymous
2018-05-23T19:48:30+00:00

I have a Samsung DA-E670 bluetooth(BT) speaker that I use as my main speakers connected via BT. After the Windows 10 version 1803 update recently, I can no longer adjust the volume of these speakers from the master mixer in the taskbar.

The slider moves but the volume doesn't change unless it's slid to the minimum then it mutes.

The same issue happens on my laptop after this 1803 update.

However, on my new Sennheiser headphones the behaviour has changed differently. Adjusting the volume on the headphones built-in volume control, changes the Windows main mixer volume. I can learn to adjust to this change but I would need to be able to control the volume of my Samsung speakers via Windows like before.

My research points to something about a mismatch of Bluetooth profiles. Has anyone had this issue and if so, are there any work arounds or fixes?

Also, I have been in touch with Microsoft support chat a bunch of times (5 or 6 times) and they have tried everything from;

BT troubleshooter

Re-installing drivers

Updating drivers

Installing bad drivers, breaking the BT

some weird registry and other actions I don't know the details about

[Moved from:  Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-02-13T20:21:11+00:00

Hello guys, 

I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry. 

Follow the steps from this post:

"You should try this fix It worked to me:

  1. Open Windows Registry (regedit.exe).
  2. Jump to  Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
  3. Create  REG_DWORD  DisableAbsoluteVolume and set it's value to  1.

Important: You need to restart your PC for changes to take affect.

Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

(Check last post of the page).

Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

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  1. Anonymous
    2020-02-27T09:32:52+00:00

    Noticed today that Intel has published new drivers on their website for many chipsets. Check it: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

    Didn't have the chance to test them out. Did the new drivers work for you ?

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  2. Anonymous
    2020-04-18T17:06:09+00:00

    Hello guys, 

    I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry. 

    Follow the steps from this post:

    "You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).
    2. Jump to  Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
    3. Create  REG_DWORD  DisableAbsoluteVolume and set it's value to  1.

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

    (Check last post of the page).

    Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

    Thanks for your solution, the issue is still on!

    Was this answer helpful?

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  3. Anonymous
    2020-04-27T19:45:29+00:00

    GeorgeMC,

    Your are star, thank you very much for this fix, low volume on my Sennheiser BT momentum free's was so low drove me nuts... you are the only one to find a fix... don't normally comment but this was such a great job... Thank you :)

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  4. Anonymous
    2020-04-28T12:15:59+00:00

    You go DrX

    I've lost my Camera, Bluetooth Capabilities, sound, microphone, and all the while I can see all the Bluetooth sitting there in System 32 !!! 

    Give back our stuff !!! 

    I'm tired of these wild goose chases ya'll are sending us on !!!!!! 

    Ever since the 'FORCED UPGRADE' to Windows 10 Spring Update 1803 my Bluetooth audio does not work. I can pair to a Bluetooth device but cannot connect.  Reverting back to the previous build is broken too, imagine that...  I do not want to refresh Windows 10 as I will lose all my installed apps and settings in the process. it's been over a month since this build was pushed and Patch Tuesday has come and gone with no fix released. I see threads like this all over the net about this Bluetooth Audio issues and MS giving lame non-working suggestions how to fix what they broke!

    Is Microsoft really looking into this issue or are working on adding more telemetry into Windows 10 to spy on its users! This has become the worst OS since Windows Vista!

    STOP WITH THESE FORCED BUILD UPDATES FFS! Let us decide if we want them or not.

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