Bluetooth volume broken after Windows 10 1803 update

Anonymous

I have a Samsung DA-E670 bluetooth(BT) speaker that I use as my main speakers connected via BT. After the Windows 10 version 1803 update recently, I can no longer adjust the volume of these speakers from the master mixer in the taskbar.

The slider moves but the volume doesn't change unless it's slid to the minimum then it mutes.

The same issue happens on my laptop after this 1803 update.

However, on my new Sennheiser headphones the behaviour has changed differently. Adjusting the volume on the headphones built-in volume control, changes the Windows main mixer volume. I can learn to adjust to this change but I would need to be able to control the volume of my Samsung speakers via Windows like before.

My research points to something about a mismatch of Bluetooth profiles. Has anyone had this issue and if so, are there any work arounds or fixes?

Also, I have been in touch with Microsoft support chat a bunch of times (5 or 6 times) and they have tried everything from;

BT troubleshooter

Re-installing drivers

Updating drivers

Installing bad drivers, breaking the BT

some weird registry and other actions I don't know the details about

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hello guys,

I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry.

Follow the steps from this post:

"You should try this fix It worked to me:

Open Windows Registry (regedit.exe).
Jump to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
Create REG_DWORD DisableAbsoluteVolume and set it's value to 1.

Important: You need to restart your PC for changes to take affect.

Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

(Check last post of the page).

Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

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84 additional answers

Anonymous

2019-02-09T15:01:55+00:00

More thanks to the creator of Bluetooth Tweaker. It is now February 2019, and AGAIN with an automatic windows update (not even a new version, just a regular one) I am unable to use volume control and have to get Tweaker again to fix this. It is enough to make we want to go Mac forever. I've been accustomed to having a functioning volume control in Windows since at least 1995.
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Anonymous

2019-02-13T20:36:10+00:00

It works but it does what the Bluetooth Tweaker app does. I hoped it will fix it natively and control the speaker volume level and not the bluetooth output.
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Anonymous

2019-02-14T08:02:30+00:00

It works but it does what the Bluetooth Tweaker app does. I hoped it will fix it natively and control the speaker volume level and not the bluetooth output.

From what I know, windows can only control the volume of the apps or the master volume of the system. If you have a separate volume control on the Bluetooth device, windows can't control it's volume. And this is a good thing, because for any ACTIVE sound system you should be able to control both the output volume from windows and the output volume from your speakers. This is because the speakers have a separate integrated circuit, with their own amplifier. So being able to control the output from this amplifier is ok.

For example, my Edifier R2730DB have a separate volume control, so I can adjust the volume both from windows and from the speakers. However, I usually leave the speaker volume at around 85% and just use the windows master volume to control the sound level.
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Anonymous

2019-02-14T08:16:00+00:00

I used to control the volume of my Google Home Mini using the Windows volume control. Normally it was in sync so if windows was at 50% the speaker volume was at 5. The update broke this and now with the app and your finding (actually i replaced the BTTweaker with your tweak because it works great) we only control the volume in software level and not in the speaker like before.
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