Why does my Onedrive.exe file disappear from the %appdata%\local\microsoft\onedrive folder?

Anonymous
2018-06-01T10:56:27+00:00

For some reason, my onedrive.exe program gets deleted after a day from the %appdata%\local\microsoft\onedrive folder.

I have uninstalled OneDrive and then reinstalled it.  The program works for a day, but then the following day I notice that the OneDrive icon is not in my taskbar (i.e. OneDrive stopped running) and then when I go to launch the program, it says it can't fine OneDrive.  I navigate to the folder (noted above) and the OneDrive.exe file is no longer there.  

This is really strange.

Can someone help?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-07-18T14:29:19+00:00

    Yes, see my posting from earlier today.  I think that MalwareBytes realtime protection is blocking the final phase of OneDrive update installations.

    I've got an open support ticket with MalwareBytes, and will report back when they have an answer/solution.

    Excellent. Please let us know and thank you for your work.

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  2. Anonymous
    2018-07-18T20:41:58+00:00

    Hi,

    I have an open case with Microsoft for this issue. I will add the MalwareBytes factor into discussions with them, as I also have MalwareBytes Premium installed/running.

    Cheers,

    Nick.

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  3. Anonymous
    2018-07-18T21:06:41+00:00

    I suspect that Microsoft will punt, saying that since MalwareBytes is blocking OneDrive update/install that it's a MalwareBytes problem, and that they own the fix.  It's worth a try though - at least we'll have more data and confirmation as to the true root cause.

    I haven't heard back from MalwareBytes on my open case# yet....

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  4. Anonymous
    2018-07-18T21:14:13+00:00

    I, too, have Malwarebytes Premium.

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  5. Anonymous
    2018-07-18T21:28:42+00:00

    You're likely correct, but they should at least have a KB pointing at MalwareBytes support, should that turn out to be the offender here. 

    Might save people time/frustration.

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