Why does my Onedrive.exe file disappear from the %appdata%\local\microsoft\onedrive folder?

Anonymous
2018-06-01T10:56:27+00:00

For some reason, my onedrive.exe program gets deleted after a day from the %appdata%\local\microsoft\onedrive folder.

I have uninstalled OneDrive and then reinstalled it.  The program works for a day, but then the following day I notice that the OneDrive icon is not in my taskbar (i.e. OneDrive stopped running) and then when I go to launch the program, it says it can't fine OneDrive.  I navigate to the folder (noted above) and the OneDrive.exe file is no longer there.  

This is really strange.

Can someone help?

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

137 answers

Sort by: Oldest
  1. Anonymous
    2018-06-01T22:57:10+00:00

    Hi EricJM17,

    To know effectively the reason why you can't launch OneDrive, I would like to know the following information below:

    • How did you reinstall OneDrive?
    • Can you see the OneDrive icon in the left pane of File Explorer? If so, what happens when you try to access it?

    To check if OneDrive is still installed on your computer, do these steps:

    1. Click the Windows logo (Start button).
    2. Click System.
    3. Click Apps & features.
    4. Look for Microsoft OneDrive.

    If you cannot see OneDrive on the list, we need to download OneDrive again so that we can reinstall it. To download OneDrive, click here.

    I am looking forward to your response.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-06-01T23:19:09+00:00

    Thanks so much for the reply. 

    I have tried reinstalling two different ways. The first was to run the installation file that is already part of the windows 10 operating system. The second way was to download the latest version from the Windows website. Both cases, the installation was successful and Onedrive functioned properly and had the OneDrive icon in file explorer.  And also placed the onedrive.exe file in the appsdata folder. 

    A day or two later, however, in both install methods, the OneDrive.exe file disappeared from the apps folder and i was not able to launch onedrive. When i went to the control panel to check to see if OneDrive was installed, the app was listed, but the icon looked messed up. 

    Please advise. 

    Thanks!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-06-06T01:48:41+00:00

    It just happened again.  This time, however, when I checked the folder in which OneDrive is installed:

    C:\Users\NAME\AppData\Local\Microsoft\OneDrive

    I noticed that there was a new subfolder:

    C:\Users\NAME\AppData\Local\Microsoft\OneDrive\18.091.0506.0006

    When I looked in the folder, there was a new OneDrive.exe file.  

    It would appear that OneDrive tried to update itself, deleted the old version of the exe file, but never fully installed the new version.  I rang the new OneDrive.exe file and the program began to work.

    Do you have any idea why this continues to happen?

    Thanks

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-06-06T21:39:32+00:00

    I am having exactly the same problem, and I suspect it is since updating W10 to the April release.

    In consequence, many of my files are not syncing, though office files are. What is more, when I open my onedrive folder location, it does not have any of the new word docs from that day in it because it is not syncing.

    Like the OP, if I reinstall, it works, but the next day it is gone again.

    I just entered the Appdata.... onedrive 18.101XXXX folder, clicked on onedrive.exe but didn't solve anything.

    However, I clicked on the Onedrivesetup.exe and it went through a very quick "preparing for first use" and it is back to normal, including finding my correct file locations (my onedrive is on a second internal drive.)

    But the onedrive.exe is now in yet another new folder: 18.101.0520.00002

    What on earth is going on? I will shut down for the night and see whether it is working in the morning.

    Oh, and before any clever idiot suggests it, I have an incredibly complex system, reformatting and reinstalling just is NOT a solution. :)

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-06-07T05:29:53+00:00

    I share the same issue as reported here.

    OneDrive.exe cannot be located by the shortcut anymore. However, it is still there in a different folder.

    Starting it manually does not work, it reports an error message of a missing DLL.

    It all seem to happen in the context of the KB4100403 update as, literally, OneDrive worked fine last night, this morning it has dissapeared.

    The link provided here is also of limited help. When starting the setup.exe, the response it that a newer version has been installed already which should be reinstalled first (the leaves the question why the newest version is not provided for download and/or why the newest version is buggy).

    Re-installing means also complete re-configuration of potentially 1TB of data to be re-syncronsized between the local machine and the cloud.

    Definitely something not preferrable. I just hope that the sync works without data loss (which is not a given as I experienced earlier that the sync algorithm deals not perfectly with timestamps when documents are manipulated on different devices)

    Thanks

    O.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments