Why does my Onedrive.exe file disappear from the %appdata%\local\microsoft\onedrive folder?

Anonymous
2018-06-01T10:56:27+00:00

For some reason, my onedrive.exe program gets deleted after a day from the %appdata%\local\microsoft\onedrive folder.

I have uninstalled OneDrive and then reinstalled it.  The program works for a day, but then the following day I notice that the OneDrive icon is not in my taskbar (i.e. OneDrive stopped running) and then when I go to launch the program, it says it can't fine OneDrive.  I navigate to the folder (noted above) and the OneDrive.exe file is no longer there.  

This is really strange.

Can someone help?

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

137 answers

Sort by: Newest
  1. Anonymous
    2018-07-15T10:39:40+00:00

    I too am experiencing the same problem. OneDrive has always worked fine until this week - the OneDrive folder, subfolders & files are there in File Explorer, and can be opened, however Onedrive wouldn't sync with online files, and I noticed that the icon had disappeared from the Taskbar. On locating OneDrive.exe in the OneDrive folder and clicking, nothing happened.

    I managed to locate in C:\Users\NAME\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe and on running it, it installed OneDrive, but a message said it was "preparing for first use". It only took about 1 minute to run, but lo and behold it worked, and it re-instated the Taskbar icon too. This worked for a couple of days, then it was same again, so re-run the installation file to get it working again, the second time being yesterday, 14/07/2018.

    I came on here to try to find out why this is happening and a possible cure, and have has mentioned here, found in the OneDrive folder a subfolder - in fact, now 3 subfolders, the latest one being 18.111.0603.0006_1. In each of these folders there is a OneDriveSetup.exe file.

    At least it gets it up & running again, but it's a nuisance if I have to do this every couple of days.

    Trevor B

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-07-15T04:36:31+00:00

    As you can see from the last few replies, most of us are NOT Insiders.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-07-15T03:51:15+00:00

    https://support.office.com/en-us/article/new-onedrive-sync-client-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0

    The link above gives current build numbers. I'm on the insiders ring version 18.127.9625.0002 as below:

    Insiders Ring Production Ring Enterprise Ring
    Windows Last released build 18.127.0625.0002 18.091.0506.0007 18.065.0329.0002
    Rolling out 18.111.0603.0006
    Mac Last released build 18.127.0625.0002 18.091.9506.0004  <br><br>(Standalone)<br><br><br>18.091.0506.0007  <br><br>(Mac App Store) 18.065.9329.0007
    Rolling out 18.111.0603.0006

    Is it only the insider ring updates giving this issue, or is someone on the prod/enterprise ring also seeing this issue?

    Cheers,

    Nick

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-07-15T03:02:28+00:00

    I am the same setup. NOT Office insider but do have the subscription to Office 365.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-07-15T00:22:06+00:00

    It certainly seems to coincide with/relate to updates of OneDrive for me.

    The new version gets downloaded to %appdata%..\local\microsoft\onedrive\xx.xxx.xxxx.xxxx however, whatever update process then occurs seems to preclude bothering to put onedrive.exe back in the %appdata%..\local\microsoft\onedrive folder.

    What usually tips me off is the Windows Defender Security Center prompting for me to set up OneDrive... or noticing that there are no longer green sync'd indicators on something I'm working on.

    Running the  %appdata%..\local\microsoft\onedrive\xx.xxx.xxxx.xxxx\OneDriveSetup.exe works for me, but is a pain in the backside. It does however put the onedrive.exe where it should be.

    My system is a completely Microsoft affair. Microsoft Surface Book. Microsoft Windows. Microsoft Office (O365). Windows Defender. Microsoft OneDrive. Makes it a Microsoft issue to resolve. Quickly. Please.

    Was this answer helpful?

    0 comments No comments