Updating to Windows 10 version 1803 freezes on the Windows logo upon reboot

Anonymous
2018-05-03T03:35:15+00:00

I've tried using Windows Update, repairing Windows update, using Windows Media Tool to create a bootable USB for a clean install, unplugging all peripherals including mouse and keyboard, reseting BIOS settings to defaults. No matter what I try, when booting to setup after installation through Windows Update, or when booting from the USB ISO the system hangs on the Windows logo for hours with no spinning dots and no hard drive activity. All I can do it hit the reset button. When trying to install via Windows Update and having to do a hard reset when it locks up, the resulting error code I find is 0xc1900101.

i7 965

ASUS P6T Deluxe

12GB RAM

310GB Free on OS drive

SoundBlaster Z

Nvidia GeForce GTX 970

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-02-27T14:27:13+00:00

    Hp x360 and Lenovo T470s with Core i5-7200U

    Lenvo T480S Core i5-8250U

    HP Pro x2 with Core i5 7Y54

    We are running Win 10 enterprise, I don't know if that make any diffrence, but for us a offline patched media solves the in-place upgrade problem we had.

    We didn't have any problem doing a fresh install of 1803.

    Our environment most probably is different from what you're using since we using SCCM to deploy the update to the users, and have a fully patched VIM.

    As I thought, your systems aren't affected by the bug we're discussing here, they're too recent.

    We're talking about an incompatibility between Windows 10 x64 from version 1803 and following, and the vt-d feature in some old intel architecture, like x58 chipset with the first i7 bloomfield cpus.

    So your post here is off topic.

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  2. Anonymous
    2019-02-27T14:28:06+00:00

    I want to update my windows. I have a product key

    This is not the place to ask it. Open a new thread please.

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  3. Anonymous
    2019-02-27T14:28:54+00:00

    i have enabled VT-d in my BIOS, 1809  boots  fine , eventhough i upgraded  from 1803  by   installing  setup.exe in windows dvd  10 iso

    Please state your cpu and possibly chipset.

    Thanks.

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  4. Anonymous
    2019-02-27T14:53:20+00:00

    BTW, after upgrading my CPU from i7-950 to Westmere-EP Xeon 5675 I can confirm that the issue still persists (Asus P6T Deluxe V2)

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  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2019-02-27T15:28:48+00:00

    CPU is. Intel  i5 7200U

     100 series chipset

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