Updating to Windows 10 version 1803 freezes on the Windows logo upon reboot

Anonymous
2018-05-03T03:35:15+00:00

I've tried using Windows Update, repairing Windows update, using Windows Media Tool to create a bootable USB for a clean install, unplugging all peripherals including mouse and keyboard, reseting BIOS settings to defaults. No matter what I try, when booting to setup after installation through Windows Update, or when booting from the USB ISO the system hangs on the Windows logo for hours with no spinning dots and no hard drive activity. All I can do it hit the reset button. When trying to install via Windows Update and having to do a hard reset when it locks up, the resulting error code I find is 0xc1900101.

i7 965

ASUS P6T Deluxe

12GB RAM

310GB Free on OS drive

SoundBlaster Z

Nvidia GeForce GTX 970

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-05-20T17:13:20+00:00

    A TEMPORARY SOLUTION: 

    Unplugging my wireless mouse device from the USB plug helps me get back in. 

    I, too, have an issue where my computer would crash every time on reboot. I have an HP Spectre and the message I got said it could not find any boot device. However, when going into my BIOS VT-d was already disabled. 

    I have discovered that by unplugging the wireless mouse I can reboot fine. Then I just plug it back in. I did uninstall the mouse driver and restart the problem persists. 

    So it is something that needs to be fixed for sure, but at least I have a quick and easy way to get back into Windows. 

    I hope really hopes this helps others out, too!

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  2. Anonymous
    2018-05-18T22:03:43+00:00

    Glad I found this post.  I was pulling my hair out because I have the exact same issue with an Asus P6T and the 1803 update.  Turning off VT-d fixes it.

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    8 people found this answer helpful.
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  3. Anonymous
    2018-05-07T22:32:44+00:00

    I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

    I have the same problem. Windows 1803 will not boot and hangs at the splash screen.

    I disconnected everything and even disconnected all the HDs in my computer and the disc will not boot either (also hangs at splash screen without the spinning circle). Computer is 100% frozen. CTRL+ALT+DEL won't work and pressing num lock will not toggle the light.

    Hard rebooted the system and went into the bios to disable VT-d (as per Seth_N_Michel's post) and now Windows Spring Creators Update (1803) boots without freezing from the disc and from rebooting after installing through the existing Windows install.

    Hope Microsoft will fix this issue soon!

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    10+ people found this answer helpful.
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  4. Anonymous
    2018-05-06T05:20:16+00:00

    I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

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    40+ people found this answer helpful.
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  5. Anonymous
    2018-05-06T05:20:09+00:00

    I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

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    70+ people found this answer helpful.
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