Updating to Windows 10 version 1803 freezes on the Windows logo upon reboot

Anonymous
2018-05-03T03:35:15+00:00

I've tried using Windows Update, repairing Windows update, using Windows Media Tool to create a bootable USB for a clean install, unplugging all peripherals including mouse and keyboard, reseting BIOS settings to defaults. No matter what I try, when booting to setup after installation through Windows Update, or when booting from the USB ISO the system hangs on the Windows logo for hours with no spinning dots and no hard drive activity. All I can do it hit the reset button. When trying to install via Windows Update and having to do a hard reset when it locks up, the resulting error code I find is 0xc1900101.

i7 965

ASUS P6T Deluxe

12GB RAM

310GB Free on OS drive

SoundBlaster Z

Nvidia GeForce GTX 970

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

102 answers

Sort by: Newest
  1. Anonymous
    2018-05-28T01:13:47+00:00

    Thank you Seth for sharing.

    I had the exact same problem with an Asus Zenbook Pro while Windows was trying and failing to install that 1803 update.

    Updating the Bios magically fixed this.

    I wonder how many Asus owners are going to be impacted by this really REALLY bad update experience...

    Windows 10 team: please fix this asap, and consider adding some extra test cases for future updates so this doesn't happen again. Thank you.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-05-24T18:49:39+00:00

    I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

    After 3 days fumbling around with this update, your solution brought end to my pain.

    Thank you, thank you, thank you,

    Lucian

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-05-22T17:13:16+00:00

    I have the same problem and i need VT-d as I run VM's.

    So this needs to get fixed.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-05-22T07:06:22+00:00

    Yes, it looks like it's most of the time on Asus mainboards

    Same issue with my P6X58D-E, and asus won't launch a new bios update for this old mainboard I guess ...

    Anyone with this issue with another brand ?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-05-21T03:00:20+00:00

    I had the same issue with the upgrade getting stuck at the windows logo.  I have a Asus Sabertooth x58 and the bios needed an update.  The update addressed the  following..."Improve VT-d compatibility issue".

    YMMV

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments