Updating to Windows 10 version 1803 freezes on the Windows logo upon reboot

Anonymous
2018-05-03T03:35:15+00:00

I've tried using Windows Update, repairing Windows update, using Windows Media Tool to create a bootable USB for a clean install, unplugging all peripherals including mouse and keyboard, reseting BIOS settings to defaults. No matter what I try, when booting to setup after installation through Windows Update, or when booting from the USB ISO the system hangs on the Windows logo for hours with no spinning dots and no hard drive activity. All I can do it hit the reset button. When trying to install via Windows Update and having to do a hard reset when it locks up, the resulting error code I find is 0xc1900101.

i7 965

ASUS P6T Deluxe

12GB RAM

310GB Free on OS drive

SoundBlaster Z

Nvidia GeForce GTX 970

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-02-18T13:41:47+00:00

    The latest servicing stack update and the latest cumulative update solved the VT-d problem for us in 1803.

    After the install and a reboot we could enable VT-d without any problem.

    We also update a machine from 1709 to 1803 after KB4486996 and KB4485448 without deactivating VT-d with success.

    So, for 1709 you need KB4486996 and KB4485448.

    For 1803 you need KB4485449 and KB4487017

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  2. Anonymous
    2019-01-05T13:39:44+00:00

    I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

    Thanks Seth! I have similar system hardware (please see below for details) to yours and encountered the exact same problem.  I can confirm that by disabling Intel VT-d in the BIOS solves the problem with the Windows Update setup procedure freezing at the Windows Logo splash screen.

    System configuration

    ================

    Asus Rampage III Extreme (BIOS version 1401)

    Intel Core i7 990x

    12GB of RAM (Corsair Dominator GT)

    Windows 10 installed on a volume managed by LSI 9260-8i h/w RAID controller

    EVGA GTX 760 FTW Edition

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  3. Anonymous
    2019-01-02T00:13:50+00:00

    Thank you this worked for me

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  4. Anonymous
    2018-12-16T19:02:13+00:00

    Yep, Linux is great. I use Parrot os for penetration testing and forensics, Linux mint for regular everyday chit. I Still have windows 10 on my machine, but, as you can see, can't upgrade it. This is an old machine and was running fine up until the 1809 update. Microsoft has yet to respond to this thread. I don't think they will.

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  5. Anonymous
    2018-12-16T17:27:21+00:00

    Hi,

    great thread here. I've got the same Problem. (Asus X58 Mainboard).

    The facts are clear: Update works with vt-d disabled.

    I don't know who's fault it is - maybe both, MS and Asus f****d up. (But it worked until the Update with vt-d, and I hardly think, that Asus will bring a new Update for the Board)

    My main question is a bit different. So it's almost a year now. Does MS intend to fix the Problem ? Or do they want people to switch to Linux ?

    The Pro in the Version Title sounds more and more like a joke ...

    I WANT vt-d, that's why I bought such a CPU. So either there will be a fix, or I'll disable Updates, as this is totally annoying,

    or I'll have to switch to another OS which is actually working with vt-d ...

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