file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

80 additional answers

Sort by: Oldest
  1. Anonymous
    2018-11-10T13:12:26+00:00

    Hi Giant Wooky,

    It seems to work, every time I take a look some more thumbs did return.

    I assume that after some time all will be well.

    However the advantage of the cloud for these files is only the backup function now.

    The advantage of saving disk space is gone.

    But Wooky, to be honest, you made me happy today.

    Thanks,

    Dirk

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-11-15T10:03:06+00:00

    Haven't checked the whole thread (sorry) but one workaround is to type something - anything - in the search box of the OneDrive folder which isn't showing thumbnails. 

    Then the search results will appear as thumbnails. Searching with an asterisk will show every image in the folder.

    Unfortunately, this trick only works during the search. Next time you open the folder ... no thumbnails.

    MS really need to fix this bug in OneDrive, which has been going on for months now.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-11-23T18:07:19+00:00

    I tried to find "settings" as the OP suggested; all I found was One Drive in the Start Menu. Clicking that, it asked that I login.... poof!!! All thumbnails showed-up in the Explorer Window. Why does this crap have to be so hard; worse part, it'll be different in a Month or so.....

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-11-24T23:15:45+00:00

    The issue for me was I needed to use the disk cleanup utility on my C drive. This resolved the missing OneDrive file thumbnails. Note that I keep my OneDrive files on my D drive. Using the cleanup tool on C drive resolved the D drive thumbnail issue. There wasn't an option to run the disk cleanup utility and remove thumbnails for the D drive. So all of the thumbnails for all drives must be kept on the C (system) drive. 

    https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10

    Was this answer helpful?

    0 comments No comments