file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

80 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-23T20:36:29+00:00

    I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

    https://www.tenforums.com/tutorials/16397-repai...

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-07-16T20:45:20+00:00

    I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. 

     

    This worked for me also. Thanks Giant!

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-07-30T17:28:11+00:00

    Thanks Giant.... worked like a dream when my wifes comp had the same problem.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-08-01T12:16:52+00:00

    I was able to resolved this case

    Just turn off Files on demand

    1.)Select the white or blue OneDrive cloud icon in the Windows taskbar notification area.

    2.) Click the three dots or ellipsis and then click Settings

    3.)Go on Settings tab > Under Files on Demand > Untick Save space and download files as you use them

    The One drive will restart itselft

    https://support.office.com/en-us/article/learn-about-onedrive-files-on-demand-0e6860d3-d9f3-4971-b321-7092438fb38e?ui=en-US&rs=en-US&ad=US

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments