file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

80 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-05-12T22:40:34+00:00

    I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

    No I idea why this works but it did for me and hopefully will do for you also.

     

    Giant Wookie, 

    By unchecking 'Files On Demand' we consume the space on our physical hard-drive hence thumbnails work. 

    Ideally, 'Files on Demand' should allow us to see thumbnails irrespective if files being downloaded to the PC or remaining in the cloud. 

    If anyone knows the resolution without having to store all files locally, it will be much appreciated.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-04-19T17:57:06+00:00

    This worked for me, but is very difficult to do for thousands of photos.  But this solution might offer a clue. 

    What happens to the files, particularly the thumbnail files when you pull photos off onedrive, put them on the PC, and then return them to onedrive?  Somehow the thumbnail is reconnected to the photo or at least a new thumbnail is created.  Why can't OneDrive do this internally?  I know, a question for Microsoft, but since this solution works 100 percent of the time for me, I am curious if any one here might have a clue.

    No other solution here worked except this one.

    Regards,

    Ed G

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-04-16T12:24:51+00:00

    You have NO idea how much I appreciate this.  I've asked countless forums and individuals.  I've rebuilt thumbnails... and tried all sorts of stuff in the slightest hope it would work.  You are awesome my friend.

    Cheers.  :)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-04-01T10:35:00+00:00

    This Guide above is impractical! On a Windows 10 Tablet, 2 in 1 or Laptop with eMMC or SSD Storage. I have 1TB available on OneDrive. I can't save 1TB on a 128 GB SSD. This is not a Fix!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments