file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

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  1. Anonymous
    2018-05-23T15:12:32+00:00

    Nothing wrong in windows update troubleshooter except definition updates for windows defender.

    No problems on sfc scan or dism.

    I see thumbnails just fine in any other folder that has images, just not onedrive or subfolders within.

    Incidentally I turned on extra large thumb nails in my one drive root folder, I saw thumbnails for several photos but then after a second or two it reverted to icon images. As if it was cached and then refreshed to show only the icons.

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  2. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-22T19:48:39+00:00

    Please try these options one by one and check after each option.

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. Run SFC Scan & DISM

    How to - https://answers.microsoft.com/thread/bc609315-d...

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  3. Anonymous
    2018-05-22T17:37:00+00:00

    Hi E,

    Yes large Icons is selected in the view layout, as you can see in my screenshot, some do show the thumbnail.

    In steps 2 and 3, those are system defaults but I double checked anyway and they are still configured that way.

    I tried to uncheck app and recheck apply but it didn't help.

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  4. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-21T20:11:00+00:00
    1. I am assuming that in File Explorer > View > Extra large icons. large icons or medium icons - One of them is checked, As these are only views which would show a thumbnail of picture.
    2. Now type Control in Windows Start Search box > Click Control Panel > Type Folder in Control Panel Search box > Click File Explorer Options > View tab > Uncheck Always show icons, never thumbnails (If this is already unchecked, check it and OK..Then go back again and uncheck it and OK
    3. Type control in Windows Start Search box > Click Control Panel > Type system in CP search box > Click View advanced system settings > Click Settings under Performance > Check Show thumbnails instead of icons

    Source - https://answers.microsoft.com/thread/f0c429b7-d...

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