Hey Thank Neil
Useful to know
What I really want to do is load Windows 8 or 10 as a dual boot along side on of my Linux systems
How do I transfer the license that I have purchased if it looks at the BIOS ?
Thanks
Mike
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I am using Asus T200A which is a lightweight PC/Tablet
Windows is 10.0.16299 Build 16299
There are too many problems to list
The system has got so slow and bloated with Windows software with less tha a Gig left on my C: drive, that when I want to open a new application, I have to close down the application I am using, clean everything possible out of system and then sometimes restart (20 minutes +)
Screen rotation has disappeared
The final straw is that for the last few weeks every time I try to restart my PC it tries to install KB4338825
This is the process :-
RESTARTING
after around 90 seconds “Getting Windows Ready Don’t turn off your computer”
after around 10 minutes “Restarting”
after a few minutes I can select Windows 10
“Scanning and repairung drive (:c)”
after another 5 minutes
PC restarts
“Getting Windows ready Don’t turn off you computer”
When Windows starts again
Windows Update states “Update status - Your device is up to date”
BUT if I select check for updates I get -
Updates are available
‘”2018-07 Cumaltive Update for Windows 10 Version 1709 for x86-based Systems (KB4338825)”
Status: Installing [ starts at 0 reaches 100% ]
then Status: awaiting restart
If I select ‘resart’ then the whole process starts over - another 20 minutes or so
Update History reports 0x80073712 - file needed by Windows Update is damaged or missing
Ran Troubleshooter - results Potential Windows Update Database error detected
Ran sfc /scannow - Windows Protection did not find any integrity violations
:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.492
[===========================83.7%================ ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
and then ……
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.492
[===========================83.7%================ ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The T200A has 32 Gig C: drive, a 500 Gig iwhen attached to base station and any numer of external usb drives from 14 gig t0 10Tb
Even with everything possible moved off the C: drive there is only around 800 Mb to 1.5 Gig left
I have spent too many hours trying to get windows 10 to work on this PC
I would have loaded Linux in preference to this useless system BUT there are programmes I need to run that will only work under windows
Is there
1) a way to use another drive for the system
or 2) A light version of windows 10
or 3) a way of deleting all of the bloatware (X-Box, Microsoft Edge, Grove Music, Maps etc, etc) to free up space
If not, please give me instructions on how to return to Windows 8 that was working perfectly( I was forced onto Windows 10)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey Thank Neil
Useful to know
What I really want to do is load Windows 8 or 10 as a dual boot along side on of my Linux systems
How do I transfer the license that I have purchased if it looks at the BIOS ?
Thanks
Mike
Yes I did pay for the 8.1 when I purchased the Asus
Let me explain
When you buy a computer with Windows installed, part of that price is what the PC manufacturer has to pay Microsoft for the license. IT IS NOT FREE
Maybe you missed the following in my last post :-
"FY'15 Revenue (latest figures available) for 'Windows PC Operating systems' (non-server) is $15 Billion (16% of revenue)" (Oddly enough, the Asus was purchased in this period so I paid part of that $15 Billion)
My End User License Agreement in license.rtf is exactly the same as for every other OEM system purchased from Microsoft
It is nothing to do with not liking Microsoft. It is, for any company and any product, getting what I have paid for.
Through the 80's and 90's through to around 2019/10, when Microsoft was run by Bill Gates and a whole bunch of techies, I insisted that all of my companies PCs were Windows and all of my our applications were Microsoft where possible. I was a huge MS fan because they cared about the users .
But now Microsoft is run by corporate stockholders who can only see $ signs. Like for example, instead of employing support staff they leave first line support to users. You may, at heart, be trying to help other users, but you are also making the stockholders more money
and just once more for clarity . Yes, I paid for Windows 8. And no, I didn't ask Microsoft to upgrade the PC to Windows 10 and trash it.
To answer your question yes your Windows 8 licence key is still valid for the device. You can install Windows 10 or Windows 8 on the device, in this case the key is embedded in the bios. That wouldn't stop you returning to Windows 7 if you had that OS previously on the device. An upgraded device can have either the original OS installed or Windows 10.
You did not purchase Windows for the Windows 8.1 Computer you are having the issue with. You did not pay for the Upgrade to it is what I said.
You bought that Computer with Windows installed. There were a whole raft of those computers licensed by Asus (OEM License) one of which you bought, Feel free to type license.rtf in your Cortana/Search window to see what applies to you (the End User License Agreement).
If you don't like Microsoft don't buy computers with Microsoft installed.
I really do appreciate you trying to help Janey but you have been misinformed
It is astonishing how people believe the rubbish that MS spout about their systems being "free".
How on Earth do you think that they got to have the 4th largest valuation in the world? by giving me their software for free? FY'15 Revenue (latest figures available) for 'Windows PC Operating systems' (non-server) is $15 Billion (16% of revenue). That is not Free
"You'd have to buy it once...which you haven't yet"
I have bought many, many copies of Windows. (thats how Microsoft have made so much money) I have bought around 20 copies in all for personal (family) use (Windows 1,2,3,95,98, ME, Vista, 7 and 8) none of these were free. For my businesses, we spent thousands upon thousands for MS software
On one occasion I needed a replacement for a corrupt CD and Microsoft demanded payment for a new disk at the full retail price of the Windows System even though I had already purchased the license to use the software (you never own it) and the CD would cost a few pence (dime or two)
"What you have been buying are computers with Windows already installed".
It is only relatively recently (the last ten years or so) that most PCs are supplied with an operating system. Before that I paid for every single copy of Windows
"Which included (in the purchase price) a license to use Windows on that device for as long as you
used it"
..... and the OEM passed that on to MS (this is what OEM Licensing means) Therefore I paid MS
"Along with this you got a Free Upgrade to Windows 10 from Microsoft when Progress overtook your
Operating System. Danged generous of them, I'd call it"
Generous? Free? This was a disastrously failed attempt by MS to force everybody using Vista, 7 and 8 on to a single operating system. You really have to understand Microsoft's marketing strategy. You also have to understand Microsoft's aim of having a single core software system across all platforms leading to hugely reduced support costs and greater profits.
"............since, up to this point, you haven't given Microsoft one thin dime. You paid Asus"
I have given MS thousands and thousands of dollars. In this particular case I paid Asus and Asus paid Microsoft. Therefore I paid MS (MS is not a charity)
"IF you choose to get a better device with more storage"
Better? MS should offer a better operating system to go with what is considered to be the 'standard' (32GB Storage and 2 GB RAM) for a netbook . I think Asus and all of he other manufacturers would disagree with you saying that their offerings are not good enough.
The Asus is a wonderful little piece of kit spoilt only by Windows 10. Every other operating system I have tried on it runs very smoothly. If it were not for our legacy application that needs a Microsoft system, we could have said goodbye, globally, to MS a long time ago.
So sorry Janey, you are so very wrong. I have paid a whole stack of money to MS (culminating with hem trashing my current MS system)
Thanks for your input though Janey, I really do appreciate people trying to help, but please check your facts before posting
I still await any help whatsoever from Mr Gate's thousands and thousands of staff.
Oh but I forgot; They already have my money so they really couldn't care less.
No wonder the MS market share has been dropping like a brick in recent years.
Oh and sorry Neil, I forgot to answer you
Yes Neil, it would be nice if the drives were bigger but the whole idea of a netbook is that it is low specification and affordable. The cost difference between 32GB and 128GB would price a netbook out of consideration (although in our case price wasn't an issue. It was perfect for what we needed and was less than £400) It is no surprise that many manufactures are ditching MS in favour of other operating systems.
The mistake by Asus, and many other netbook manufacturers, is not allowing upgrade of the internal SSD, and the mistake by Microsoft is bloating its software out of the reach of 32GB machines. The problem for MS is that a lighter system will not include the bloatware that allows them to sell frighteningly huge amounts of our details to whosoever wants to pay for them. It won't happen
I may take it back to 8.1 I am told that going back to 8.1 utilises the key from current windows 10 installation. If not, I will insist that Microsoft get it working as it was Microsoft who trashed it in the first place.
Come on Microsoft, I dare you to get involved in this discussion and answer my questions (don't hold your breath)
Next week War and Peace :)