Mike,
I'm not sure if this will help you but Susan Bradley (Patch Lady) had the same difficulty as you trying to upgrade her 32gb HP Envy to 1709. This Link shows you how she did it.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I am using Asus T200A which is a lightweight PC/Tablet
Windows is 10.0.16299 Build 16299
There are too many problems to list
The system has got so slow and bloated with Windows software with less tha a Gig left on my C: drive, that when I want to open a new application, I have to close down the application I am using, clean everything possible out of system and then sometimes restart (20 minutes +)
Screen rotation has disappeared
The final straw is that for the last few weeks every time I try to restart my PC it tries to install KB4338825
This is the process :-
RESTARTING
after around 90 seconds “Getting Windows Ready Don’t turn off your computer”
after around 10 minutes “Restarting”
after a few minutes I can select Windows 10
“Scanning and repairung drive (:c)”
after another 5 minutes
PC restarts
“Getting Windows ready Don’t turn off you computer”
When Windows starts again
Windows Update states “Update status - Your device is up to date”
BUT if I select check for updates I get -
Updates are available
‘”2018-07 Cumaltive Update for Windows 10 Version 1709 for x86-based Systems (KB4338825)”
Status: Installing [ starts at 0 reaches 100% ]
then Status: awaiting restart
If I select ‘resart’ then the whole process starts over - another 20 minutes or so
Update History reports 0x80073712 - file needed by Windows Update is damaged or missing
Ran Troubleshooter - results Potential Windows Update Database error detected
Ran sfc /scannow - Windows Protection did not find any integrity violations
:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.492
[===========================83.7%================ ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
and then ……
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.492
[===========================83.7%================ ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.
The T200A has 32 Gig C: drive, a 500 Gig iwhen attached to base station and any numer of external usb drives from 14 gig t0 10Tb
Even with everything possible moved off the C: drive there is only around 800 Mb to 1.5 Gig left
I have spent too many hours trying to get windows 10 to work on this PC
I would have loaded Linux in preference to this useless system BUT there are programmes I need to run that will only work under windows
Is there
1) a way to use another drive for the system
or 2) A light version of windows 10
or 3) a way of deleting all of the bloatware (X-Box, Microsoft Edge, Grove Music, Maps etc, etc) to free up space
If not, please give me instructions on how to return to Windows 8 that was working perfectly( I was forced onto Windows 10)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mike,
I'm not sure if this will help you but Susan Bradley (Patch Lady) had the same difficulty as you trying to upgrade her 32gb HP Envy to 1709. This Link shows you how she did it.
It doesn't really matter at this point. But I never said it was free. What I said was that none of the money you paid went to Microsoft. They were paid before any manufacturer began installing the software in the computers they were making for sale.
Microsoft isn't sitting around waiting to get paid for its O/S until some customer happens to wander into a retail store and buy a computer,
They got their money long before that.
So far as they were concerned it was a done deal.
Any help or support they give you down the line is, therefore, not really something they owe you UNLESS you purchase a support plan from them:
Alternatively the Microsoft Store can help you find a few free services as well as help you to schedule premium services at the Microsoft Store in your area and sometimes even on-line.
(Premium Services will, however, cost you).
https://www.microsoft.com/en-us/store/locations/answer-desk?icid=MSCOMSearchTopResult
Thanks Neil
The wiping is what I am trying to avoid
I am making some progress testing Windows dual booted with Linux with a 'borrowed' key
Not sure whether it will do what I need but it seems like Microsoft are not at all concerned with sorting out this problem that is shared by a very large number of users, many who were forced or bullied onto Windows 10, as 32GB,/2GB still seems to be the standard for netbbooks
Mike
Oh dear
Let me have one more go at trying to explain to you as simply as is possible.
Lets say a copy of OEM Windows is $75. I reimburse the manufacturer the $75 that they paid to Microsoft.
I have $75 less in my bank account - Microsoft has $75 more. (In reality, market forces dictate that there is little or no profit for the shop and manufacturer in Windows, they mostly make the profit on the hardware)
I recently bought a new car. The dealer ordered it from the Manufacturer. I gave my money to the dealer who then paid most of it to the manufacturer. I know it wasn't the same physical notes, but it was the same money. My money went to the manufacturer !!!! Please tell me you can follow this?
Or how about I bought a tin of beans from the supermarket. With most of my money the supermarket paid Heinz for a replacement tin. My money went to Heinz
This is book 1, page 1 for economics students which I had previously considered it to be pretty simple for anybody to follow, although you seem to be struggling with it. But I really don't have time to start teaching you the economics of supply chain.
And do try to keep up..... I am the OP's whose 'problem isn't with Microsoft. It's with that cheap 32 bit Chinese Import he bought that is incompatible with modern computing needs "
Just a tiny thing wrong with that statement.....a) It was not cheap b) It is not a Chinese import (mine was made in Europe) and C) it has the current spec for its type and use of PC. Apart from that you were spot on.
For your enlightenment, the hardware for Apple, Dell, Sony, HP and yes ........ Microsoft is manufactured in China (..the original Macbook was manufactured by Asus). So I guess that makes them all cheap Chinese imports.
Take a look at the underside of you laptop (or accompanying paperwork) where it should show you the country of manufacturer (mine says Czech Republic) There is a 99% chance that if you are in the USA it will be Taiwan, China. (although some of them stretch the law and use 'place of assembly' or similar)
So yes, the problem is most certainly with Microsoft. If you had read previous posts properly you will know that the Asus is still compatible with every single operating system that we have tried it on except Windows 10,.
But, you have given us a good chuckle with your hilarious misunderstanding of supply chain economics. According to your model, where only the stores end up with any of our money, all the manufacturers will go broke.
No. YOUR money ended with the store. Microsoft already got paid long before you ever saw (let alone bought) the computer. The Manufacturer (Asus, Acer, HP, Lenovo, Dell, etc) pays Microsoft in order to install Windows on the machines they make. They pay a wholesale price for the OS and the OEM License).
YOU don't pay Microsoft anything when you purchase the device from the manufacturer. (Or the Retail store...Best Buy, Amazon, Microcenter, whoever.)
You pay the store what they paid the manufacturer plus a profit for the store.
Just as the manufacturer collected the cost they paid Microsoft for the OS plus manufacturing costs, plus a profit for putting it all into a box and shipping it to the store.
ONLY the store gets any of YOUR money.
And, as it happens, sales to government entities and major corporations world-wide are where Microsoft really makes their money. Not from the individual customer who may (or may not) buy the actual O/S directly from them.
As it happens, the OP's problem isn't with Microsoft. It's with that cheap 32 bit Chinese Import he bought that is incompatible with modern computing needs.