OneDrive changing the dates on my photos?!?!?

Anonymous
2018-05-14T02:11:34+00:00

Hello,

I recently uploaded 45,000 of our family photos to OneDrive, the dates ranging from 1999 to 2018.  They had been previously separated in folders by year and month, so decided it was time to back them up in the cloud and take advantage of Microsoft's photo features through OneDrive.  After uploading all of my photos, I was shocked to see that many of my photos were reorganized.  Randomly, photos from 2002, 2005, 2009, 2014, and 2016 were shown as brand new photos with a current date stamp.  I found that there were literally hundreds of photos that were RE-DATED to the the date that I uploaded the photos.  Somehow, OneDrive physically changed the metadata on the Date Modified and Date Taken to reflect the date that I uploaded the photos, not the date that they were originally taken.  Even worse, the uploaded picture permanently changed the date on my local pictures, so now these photos are irreversibly corrupted and I cannot organize them by date anymore.

Microsoft, this is a massively humongous bug in the OneDrive system that I found, by searching, has been questioned several times before.  Whenever I look at those posts, the commenting has been locked so that nobody can comment anymore.  Not sure why Microsoft wants this issue hushed by the community, but this problem will not just go away.  It needs to be fixed as soon as possible!!  We have thousands of photos that are unknowingly being corrupted, most people probably just haven't figured it out yet.

One potential solution to this problem would be to turn off whatever mechanism is redating photos/videos, or changing metadata.  If anyone else is having this issue, please comment below.  Microsoft, is there anything being done to fix this bug???

Thank you, and I respectfully appreciate your attention to this matter.  OneDrive is a great service and I really hope to continue using it.  This is just too big not to make top priority in resolving.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Oldest
  1. Anonymous
    2020-01-04T00:46:59+00:00

    Date Created and Date Modified are file attributes which can be easily modified by OS or application operations. For example, copying a file to another server, say by FTP, may change those two values.

    Date Taken, on the other hand, is a value which is stored within the file as embedded metadata and "travels" with it. Unfortunately, some web services will "strip" this information on transfer.

    To the best of my knowledge and experience with OneDrive, it maintains file integrity and does not arbitrarily change the Date Taken value.

    Were the files downloaded from a site or transferred directly to the PC from a camera or smartphone?

    **** Microsoft! I've performed a multitude of testing uploading and downloading image files to/from One Drive using various transport methods, all ending with the same result as Chad stated above. Onedrive does NOT, let me repeat, does NOT maintain file integrity. Why don't you people admit you guys screwed up and are diligently working on a fix rather than publishing **** to your clients (end users) and not addressing the root cause? If you can't, go back to selling used cars. I've had it with your ****!

    Again, just last night, January 2, 2020, I uploaded 300 image files with ALL dates documented prior to uploading: 

    EXIF Date Taken

    EXIF Date Created

    EXIF Date Modified

    Date Taken

    Date Created

    Date Modified

    Date Last Saved

    The ONLY date that was preserved was the date within the filename itself. The Date Taken was deleted completely on all files. Every single remaining Date field was changed to the date and time the files were uploaded to Onedrive. So quit giving your clients a bunch of ****. If you don't know, DON'T GUESS! If several users are having the same issue, it would only seem appropriate for you to go test the scenario PRIOR to opening your mouth here acting like you know it all and the people have posted there issues here don't know diddly squat.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-01-04T06:45:55+00:00

    !!!!!!!!!!    HERE IS A SOLUTION GUYS       !!!!!!!!

    January 3, 2020

    The same **** happened to me last night and it really pissed me off, so I've been testing different methods, etc to find a work-around but......    It seems it was there, built-in all the time. However they must have kept it a secret to the support people who are supposed to furnish answers and solutions instead of projecting a laissez-faire attitude toward us, their clients.  C'est la vie.....

    STEPS TO DOWNLOAD IMAGE FILES FROM GOOGLE PHOTOS

    AND

    RETAIN DATE, DATE TAKEN, AND DATE CREATED FIELDS

    1)      Go to photos.google.com 

    2)    Click on selection or all photos with dot in upper left-hand corner of image

    3)      Click on hamburger

    4)      Click on Edit Date & Time

    5)      Choose Shift dates & times (Photos keep their relative time difference)

    6)   The Date and Time fields will default to value of image file with earliest (or oldest depending on your perspective) entries.

    7)     Click on Preview to view Dates and Times of files

    8)      Click Save. The dot indicating the selected file(s) will now disappear.

    9)  Re-select those files you wish to download as in #2 above

    10)  Click on hamburger and choose Download. Files will be zipped and downloaded to your computer with the Date, Date Taken, &         Date Created fields left unscathed including these three Date fields in the EXIF Metadata. Also the Date Taken field in the EXIF            metadata will remain as it was and will not be stripped. 

    NOTE: Image files downloaded from Google Drive (as opposed to Google Photos) will download without any extra hoops & ladders and will retain all original Date field values.

    Yes, this is a royal pain in the **** and requires MUCH more that it really should, but it wouldn’t be Google if it wasn’t this way. They are allergic to documentation and on-going education of their support people and thrive on keeping things moot to make them feel better and keep us bourgeois folks in their proper place.

    Aloha,

    Forrest

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-01-04T06:50:17+00:00

    You've got to be kidding, right?  I think you left out the step where you pat your head and rub your stomach, while holding down the Alt key (or is it the ctrl key?).

    SOLUTION IS ON PAGE 6 AT THE BOTTOM.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-01-04T15:52:01+00:00

    !!!!!!!!!!    HERE IS A SOLUTION GUYS       !!!!!!!!

    January 3, 2020

    The same **** happened to me last night and it really pissed me off, so I've been testing different methods, etc to find a work-around but......    It seems it was there, built-in all the time. However they must have kept it a secret to the support people who are supposed to furnish answers and solutions instead of projecting a laissez-faire attitude toward us, their clients.  C'est la vie.....

    STEPS TO DOWNLOAD IMAGE FILES FROM GOOGLE PHOTOS

    AND

    RETAIN DATE, DATE TAKEN, AND DATE CREATED FIELDS

    1)      Go to photos.google.com 

    2)    Click on selection or all photos with dot in upper left-hand corner of image

    3)      Click on hamburger

    4)      Click on Edit Date & Time

    5)      Choose Shift dates & times (Photos keep their relative time difference)

    6)   The Date and Time fields will default to value of image file with earliest (or oldest depending on your perspective) entries.

    7)     Click on Preview to view Dates and Times of files

    8)      Click Save. The dot indicating the selected file(s) will now disappear.

    9)  Re-select those files you wish to download as in #2 above

    10)  Click on hamburger and choose Download. Files will be zipped and downloaded to your computer with the Date, Date Taken, &         Date Created fields left unscathed including these three Date fields in the EXIF Metadata. Also the Date Taken field in the EXIF            metadata will remain as it was and will not be stripped. 

    NOTE: Image files downloaded from Google Drive (as opposed to Google Photos) will download without any extra hoops & ladders and will retain all original Date field values.

    Yes, this is a royal pain in the **** and requires MUCH more that it really should, but it wouldn’t be Google if it wasn’t this way. They are allergic to documentation and on-going education of their support people and thrive on keeping things moot to make them feel better and keep us bourgeois folks in their proper place.

    Aloha,

    Forrest

    That sounds like a Google problem and has NOTHING to do with MS or OneDrive. I believe others were talking about OneDrive changing dates, but I've not seen a single post suggesting that OneDrive changes the Date Taken field, only the Date Created and Date Modified fields, where are different. This distinction does not seem to register with many of the users complaining about the dates changing.

    Also, these responses are from fellow end-users, not MS. Many comments here complain that users like me try are trying to provide helpful information to fellow users, as if we're somehow spokespeople for MS. I am not MS and have nothing to do with MS, other than being a user and a fan (if I weren't a fan, I wouldn't give a **** about helping other users). In spite of problems and limitations, in my opinion, MS still puts out software that is FAR BETTER than any of the other big companies, especially Google.

    The very fact that this community of people trying to help each other exists is a testimony to how much many of us appreciate what MS does.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-01-05T00:32:18+00:00

    I beg to differ but YES, One Drive DOES strip the File Date fields, much the same way as Google Drive. I know this because I uploaded ~ 100 images files from my Note 10 to One Drive using MS photo sync. When I downloaded them, the result was EXACTLY the same as many individuals have stated here about Google Drive in this, and other blogs.  Once I have more time to spend documenting that the same anomaly occurs with Microsoft One Drive (with visual documentation as well to prove validity) I will present my results in this forum soon.

    To refute that the main subject matter here is NOT Google, it IS Google. Google Photos also messes with the dates, but not nearly as much as Google Drive, and only when d/l ing files. More specifics to come. I don't like to publicly proclaim my knowledge and experience one way or the other because I don't have that kind of personality, but I do have 30+ years of upper level IT experience. During one 6 year span I worked in top secret R&D testing at Intel in Oregon, working closely with Microsoft, Novell, domestic and foreign hardware vendors. I know how to test and I know the proper methods so as to not corrupt the end results and keep the results clean. 

    I posted the workaround for Google Drive only to HELP the users here. I could totally sense the frustration in their words and rightfully so. I totally agree with you that we are here trying to help and learn from each other. However I've been involved with MS for decades, and their interaction face to face are  much more personal and are totally different than what their tech support people who are assigned or support this and other blogs project. From my experience at least 75% of the time the responses to users here in most blogs to fix a problem are irrelevant and useless. Largely proven so when the user comes back after trying the suggestion presented to them, and states that their suggestion accomplished nothing. 

    At any rate I commend your enthusiasm with your effort to help users in his forum. You seems to have a good attitude and a willingness to honestly help the users here and not be condescending. That is a good trait. The only thing I totally disagree with you is your admiration of Microsoft. If you had been around and for as long as I have, and had worked with them as such, you would be much more critical because they deserved it. But things are improving since Ballmar is gone.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments