OneDrive changing the dates on my photos?!?!?

Anonymous
2018-05-14T02:11:34+00:00

Hello,

I recently uploaded 45,000 of our family photos to OneDrive, the dates ranging from 1999 to 2018.  They had been previously separated in folders by year and month, so decided it was time to back them up in the cloud and take advantage of Microsoft's photo features through OneDrive.  After uploading all of my photos, I was shocked to see that many of my photos were reorganized.  Randomly, photos from 2002, 2005, 2009, 2014, and 2016 were shown as brand new photos with a current date stamp.  I found that there were literally hundreds of photos that were RE-DATED to the the date that I uploaded the photos.  Somehow, OneDrive physically changed the metadata on the Date Modified and Date Taken to reflect the date that I uploaded the photos, not the date that they were originally taken.  Even worse, the uploaded picture permanently changed the date on my local pictures, so now these photos are irreversibly corrupted and I cannot organize them by date anymore.

Microsoft, this is a massively humongous bug in the OneDrive system that I found, by searching, has been questioned several times before.  Whenever I look at those posts, the commenting has been locked so that nobody can comment anymore.  Not sure why Microsoft wants this issue hushed by the community, but this problem will not just go away.  It needs to be fixed as soon as possible!!  We have thousands of photos that are unknowingly being corrupted, most people probably just haven't figured it out yet.

One potential solution to this problem would be to turn off whatever mechanism is redating photos/videos, or changing metadata.  If anyone else is having this issue, please comment below.  Microsoft, is there anything being done to fix this bug???

Thank you, and I respectfully appreciate your attention to this matter.  OneDrive is a great service and I really hope to continue using it.  This is just too big not to make top priority in resolving.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-08-16T09:16:27+00:00

    José Oliver-Didier  These responses to Chad's question are symptomatic of a serious internal problem at Microsoft. Frankly, I can't imagine who writes this stuff and why they'd be hired to do so. Like Chad, I have had EVERYTHING kept on OneDrive re-dated THREE TIMES IN THE LAST YEAR. I am at the point where I have to do a separate, manual backup to a non-OneDrive directory several times a day in order to preserve any sense of logic to my library structure and to make sure everything I work on that day is ACCURATELY backed up.

    I have noticed similar response problems with answers to MANY other questions on these forums. The advice given often makes me wonder whether those answering actually understand English or are just trotting out canned, inaccurate responses over and over ad nauseum, much like your continued reference to "Date Taken" which has NOTHING to do with the problem at hand. 

    Most of us out here DO NOT CARE about all the touchy-feely stuff trotted out to "enhance our computing experience" - all it does is get in the way & hog memory. Rather than employ one patch after another, and MUCH worse build on them, FIX the problems in these newer versions of Windows BEFORE distributing them. The last time I had a reliable, ****-free operating system was when I used Windows XP! These are computers, not some app-dependent "smart" phone. Please stop treating them that way!!!!

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  2. Anonymous
    2019-08-16T09:19:47+00:00

    Chad - I've had the same problem, as well as others, with the answers provided on these forums. Where in hell are they getting these guys anyway?

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  3. Anonymous
    2019-08-16T10:52:21+00:00

    Hello all,

    Here is a possible fix which may restore the date created and modified values for your files. I as I mentioned in this thread, with OneDrive On Demand feature enabled, the files are kept in the cloud and a downsized placeholder/thumbnail is kept on your PC. When the file is needed, it is re-downloaded and the File Created and File Modified are altered. The downsized place holder does not contain photo capture metadata metadata, so you will need the original file back to your PC in order for this to work. 

    First step is to disable OneDrive Files on Demand and download all your files to your PC. This may not work for for people with a collection of files on OneDrive which exceeds your PC available storage.

    Then download and setup exiftool, a powerful command line utility and run this command:

     exiftool "-FileCreateDate<CreateDate" "-FileModifyDate<CreateDate" -ext JPG -r DIR

    where DIR is the path to your photos. The -r flag means that it will recursively go through your subfolders.

    This command will read the "CreateDate" from the file metadata and alter the File Attributes CreateDate and Modified Date to match it. Again, this will only work for files with the CreateDate embedded in the file's EXIF Metadata.

    Here is a thread on the EXIFtool forums which explains this further:

    http://u88.n24.queensu.ca/exiftool/forum/index.php?topic=5007.0

    I would test this out on a small subset of photos first, and as always have backup of your files when performing file modification operations.

    Hope this helps

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  4. Anonymous
    2019-08-22T01:48:31+00:00

    You've got to be kidding, right?  I think you left out the step where you pat your head and rub your stomach, while holding down the Alt key (or is it the ctrl key?).

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  5. Anonymous
    2019-08-25T16:43:42+00:00

    I have noticed similar response problems with answers to MANY other questions on these forums. The advice given often makes me wonder whether those answering actually understand English or are just trotting out canned, inaccurate responses over and over ad nauseum, much like your continued reference to "Date Taken" which has NOTHING to do with the problem at hand. 

    How can you say that the DateTaken field is not related to determining when a picture was taken? Of course that's the field you should be using. The Created field is merely intended to tell you when your LOCAL copy was created (which can mean when it was copied down to your computer from the cloud). 

    I have nothing to do with MS, just a user like you, but frustrating when we take our time to contribute to the community and try to help fellow users, only to be greeted with a complaint that the correct answer is not good, because you don't like how file data has been handled by Windows and DOS for the past ~30 years. If MS changed this to support your preference, it would do far more harm than good, because many, many programs and users rely on the Created field being used the way we expect.

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