Thanks for the information. Sounds good, very similar to my own experience. We were lucky it wasn't more serious drivers involved & that they did update well eventually. In my case, my Realtek audio worked well, but just kept complaining it needed a reboot
to complete its install. That went away when it was updated to a newer version. Most drivers were fully updated automatically during the clean install. I did need to install my Dell touchpad driver from the site to get its full features, I see my notes say.
I guess her computer has no digital license because it did not undergo a free upgrade. Or it did undergo one, but then an upgrade (or clean install) was done that didn't reference it. Instead, a product key was input. Maybe, if she takes the computer back,
she can link it to her Microsoft account & get the digital license back. I don't know.
OTOH, if that computer now has a retail license, that is actually better. It can be moved to another computer, if/when necessary.
I hope it says that Windows is activated at that Activation screen. That is really the main thing.
OK. Glad to see all is well. Keep us informed.