Display brightness at max after 1803 update

Anonymous
2018-05-03T16:42:57+00:00

Hello!

I upgraded my laptop over the weekend to Windows 10 1803. I noticed my display was set to max brightness. I am unable to use the F keys to lower the brightness. I am also unable to change the brightness in the display settings. My drivers are all updated. Any suggestions on how to fix this?

I have a Toshiba Satellite with the Intel (R) HD Graphics.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-06-13T18:28:13+00:00

    I'm Carlo, i had the same trouble here in Italy. With the last update of today June 13, 2018 all has been solved. It's all right here. For all those have the same trouble, wait to update  and all will be all right. Have an holy day there, peace and love... bye Carlo.. :-)

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  2. Anonymous
    2018-06-14T19:47:02+00:00

    Thanks for the information Carlo!

    Microsoft indeed seems to have released a patch that should solve the brightness bug and several other issues:

    Microsoft June 2018 Patch Tuesday - source: Windows Central, 12 June 2018 

    "For those on the latest Windows 10 release, the April 2018 Update,  today's fixes are rolling out as KB4284835 (build 17134.112).  And while this rollout addresses a number of bugs,

    it also contains a crucial fix for an issue affecting brightness controls on some laptops.

    This seems to have been most noticeable on HP EliteBooks, but you should see an improvement if you've experienced issues on other laptops as well."

    (see also Microsoft June 2018 Patch Tuesday Fixes 50 Security Issues - BLEEPINGCOMPUTER )

    Did not try it myself, allready wasted so much time and haven't got the courage yet.

    It is nice Carlo from Italy shared this here on Microsoft Community forum, but;

    how come Microsoft did not post this solution / patch information here ?!!

    Many Windows 10 laptop users suffer this problem and are confused, also here in my small social circle at The Netherlands a lot of people got affected.

    Causing them to think update 1803 went wrong, suspected some fawlty hardware or even went to a computer-repair shop.

    We all make mistakes, but: Microsoft please communicate with your customers!

    Not only update us on the solution but also the moment you become aware a serious bug is caused by a Microsoft Update.

    It would prevent a lot of uncertainty, waste of time and frustrations.

    Thank you.

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  3. Anonymous
    2018-06-14T20:52:15+00:00

    Thank you Rich! We are all brothers and sisters, we are all One :-) Have an holy night there, peace and love, all the best..bye Carlo.. :-)

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  4. Anonymous
    2018-06-17T02:13:11+00:00

    Hi. I solved the problem restoring windows 10 to 1709. Regards.

    • me too haha

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  5. Anonymous
    2018-06-18T16:42:43+00:00

    Thank you Rich! We are all brothers and sisters, we are all One :-) Have an holy night there, peace and love, all the best..bye Carlo.. :-) 

    Hey Carlo,

    Thanks for your kind words!

    Yesterday I tried the Windows 1803 after the " Brightness fix Microsoft June 2018 Patch ".

    It was on an old Medion laptop and all seemed to work fine, only in end fase screen remained black.

    Strange thing was no bios boot error and I could hear hdd working, long story short:

    After connecting it to an external screen it displayed again and could finish installation.

    Brightness and other functions seem to work okay now.

    Greetings from Holland :) , Richard

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