Display brightness at max after 1803 update

Anonymous

Hello!

I upgraded my laptop over the weekend to Windows 10 1803. I noticed my display was set to max brightness. I am unable to use the F keys to lower the brightness. I am also unable to change the brightness in the display settings. My drivers are all updated. Any suggestions on how to fix this?

I have a Toshiba Satellite with the Intel (R) HD Graphics.

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Anonymous

2018-05-03T18:23:10+00:00

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA
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Anonymous

2018-05-03T18:18:29+00:00

Andre-

Ok, I tried this. It installed the Microsoft Basic Display Adapter. I checked for updates and Windows Update claims my system is up-to-date.

So now I have a basic display driver and I'm still unable to modulate the screen brightness. Any other ideas?
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Anonymous

2018-05-03T16:55:55+00:00

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available

If not

Right click the current display adapter

Click Uninstall

Check the box that says, "Delete the driver software for this device.”

Exit Device Manager

Restart

Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.
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