Windows defender permision

Anonymous
2018-05-19T16:42:00+00:00

Your IT administrator has limited access to some areas of this app,and the item you tried to access is not available . Contact IT helpdesk for more information.

this is the message I get when I try to scan a drive using windows defender(right click and scan using windows defender option).

windows specification:

edition:windows 10 home

version:1803

os build:17134.48

device specification:

hp envy x 360 convertible

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-11-02T06:18:38+00:00

Hi Michael,

I believe that your IT department is right.

It is probable that the problem in v1803 is associated with the "Periodic Scanning"

button. Please see my posts in this thread for August 27 and 28.

I think there is a fault in v1803, that leaves only some PCs without a functioning

periodic scanning button.

In other threads, some have had this same problem, and their button was turned on.

Yet, when they uninstalled their third party anti-virus, there problem was corrected.

A functioning periodic scanning button allows Windows Defender to work in concert

with third party anti-virus programs.

EDIT:

I did not have this link in hand when I first replied to your post.

This link is my case in point.

Andrew had the same problem, that was originally expressed in this thread.

He had also been successfully running a third party security program, in concert with

Windows Defender, until W10 v1803 was installed. And his periodic scanning button

was turned "ON".

https://answers.microsoft.com/en-us/protect/forum/all/why-is-scan-with-windows-defender-blocked-by-it-on/33f9ab1b-673d-4eb9-8119-ce0d92a2cd83#

Pay particular attention to the second page of his thread. 

Regards,  Glen

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  1. Anonymous
    2018-07-16T23:43:09+00:00

    I too am having this exact fault.

    In addition to this, when I try to update, I run into the following error:

    Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.271.1003.0) - Error 0x80070643

    I dug around and thought this may be because of corrupt data. Having run CHKDSK I can see this isn't the case.

    On the off-chance that either 'Spybot Search and Destroy' or 'SUPER ANTI SPYWARE' would be throwing a spanner in the works, I've uninstalled these.

    I've checked the group policy and ensured that option 'Turn off real-time protection' is set to 'Disabled'.

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/definition-update-for-windows-defender-antivirus/a2537eca-c477-43d2-9dfd-4642d0799880

    I've gone through all the troubleshooting in this thread too.

    The Windows Update Troubleshooter did detect some faults which were fixed, but the definition update is still failing to install.

    Realtime protection is still greyed out. When I right click the Windows Defender Notification Icon and click 'Run Quick Scan' I continue to encounter the original error 'Page not available' etc.

    Following the troubleshooting tips on: https://answers.microsoft.com/en-us/protect/forum/mse-protect\_start/installation-error-0x80070643/908fad3e-f9fc-4d8a-be83-ae7d3bc48db5

    I already have the Windows Installer service running

    I'm about to try Selective Startup.

    The links on that page don't work but I'm assuming it's referring to 'Diagnostic startup' from within MSCONFIG ?

    If anyone has any other tips, I'm all ears.

    Sorry but I've heard nothing back leading to a solution for my problem as I described it. 

    Apparently a sufficiently small number of people have reported my issue such that it is either 1) currently being ignored by Microsoft or 2) at the moment there is not a simple fix.   Anyone's guess is as good as mine. 

    Perhaps some future update will address this.  We can hope.

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  2. Anonymous
    2018-07-19T07:58:06+00:00

    You're right, I am also having this issue, Windows 10 Home 1803, a personal free Microsoft account, connected to my house's Wifi, and with Avira installed.

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  3. Anonymous
    2018-07-21T01:08:53+00:00

    Just want to add that I'm having the same issue with 1803 Pro and Malwarebytes Premium installed.

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  4. Anonymous
    2018-07-27T10:21:04+00:00

    And another one adds to the numbers growing

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