Windows defender permision

Anonymous
2018-05-19T16:42:00+00:00

Your IT administrator has limited access to some areas of this app,and the item you tried to access is not available . Contact IT helpdesk for more information.

this is the message I get when I try to scan a drive using windows defender(right click and scan using windows defender option).

windows specification:

edition:windows 10 home

version:1803

os build:17134.48

device specification:

hp envy x 360 convertible

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-11-02T06:18:38+00:00

Hi Michael,

I believe that your IT department is right.

It is probable that the problem in v1803 is associated with the "Periodic Scanning"

button. Please see my posts in this thread for August 27 and 28.

I think there is a fault in v1803, that leaves only some PCs without a functioning

periodic scanning button.

In other threads, some have had this same problem, and their button was turned on.

Yet, when they uninstalled their third party anti-virus, there problem was corrected.

A functioning periodic scanning button allows Windows Defender to work in concert

with third party anti-virus programs.

EDIT:

I did not have this link in hand when I first replied to your post.

This link is my case in point.

Andrew had the same problem, that was originally expressed in this thread.

He had also been successfully running a third party security program, in concert with

Windows Defender, until W10 v1803 was installed. And his periodic scanning button

was turned "ON".

https://answers.microsoft.com/en-us/protect/forum/all/why-is-scan-with-windows-defender-blocked-by-it-on/33f9ab1b-673d-4eb9-8119-ce0d92a2cd83#

Pay particular attention to the second page of his thread. 

Regards,  Glen

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  1. Anonymous
    2018-08-08T00:17:27+00:00

    Thank you for your ideas.  I appreciate your help.  Yes,  Security Center  is definitely running.  This is, therefore, not the issue. 

    Thanks again!

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  2. Anonymous
    2018-08-06T23:56:44+00:00

    SR,

    If you found the Security Center Service not running, and you can't start it,

    there is Registry tweak that might be required. Export the key to your desktop,

    before any alteration, just to be safe. You can double-click the exported key

    to restore it if needed. Right-click "SecurityHealthService" and select export.

    Run Regedit  as an administrator and expand the following key.

    Hkey_Local_machine > System > CurrentControlSet > Services > SecurityHealthService.

    Click SecurityHealthService.

    If the "Start" REG_DWORD is set to 4, change it to **2.**Back out of regedit and restart.

    Then try to start the Security Center Service again.

    Glen

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  3. Anonymous
    2018-08-06T07:59:13+00:00

    Hi SRedfield,

    Have you checked to see if the Security Center service is running?

    Hit start and type "services".  Click on Services. Scroll down to Security Center.

    If it is not Running, right-click it and click "restart". This may allow you to

    access Virus & Threat Protection. If it does, scroll to the bottom of the screen.

    If you find a "periodic scanning" button, set it to on.

    The periodic scanning button will allow the functions that I described,

    earlier in this thread.

    Good Luck,  Glen

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  4. Anonymous
    2018-08-05T11:23:32+00:00

    Installing Kaspersky has no effect on my ability to download in Chrome, however it has ticked the check mark against the 'Virus and threat protection' in 'Security at a glance'.

    I'll try a 'Repair Upgrade' to see if this has any effect next.

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